Call Center Agent

Firma de Reclutamiento en PR • Cataño, PR

1d • Onsite

About The Position

We are seeking a customer-oriented Call Center Agent with experience in customer service and sales. The ideal candidate will be proficient in computer systems, have fast keyboarding skills, and be comfortable working with production results measurement. This role requires excellent communication skills, the ability to work under pressure, and a commitment to meeting goals and deadlines. The position offers a competitive hourly wage and is an equal opportunity employer.

Requirements

• High school diploma.
• Experience in Customer Service.
• Experience in sales.
• Experience working with production results measurement.
• Fast keyboarding skills.
• Proficiency in handling computer systems.
• Valid driver's license issued in PR.
• Customer oriented.
• Basic level conversational English.
• Excellent written and oral communication skills.
• Ability to work under pressure.
• Ability to meet goals and deadlines.

Responsibilities

• Handle customer inquiries and provide solutions.
• Engage in sales activities to meet targets.
• Work with production results measurement tools.
• Utilize computer systems and keyboarding skills efficiently.
• Maintain a customer-oriented approach in all interactions.
• Communicate effectively both written and orally.
• Work under pressure to meet goals and deadlines.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED