Cake Designer

Hy-Vee•Moline, IL

About The Position

The Bakery Cake Designer works in Hy-Vee’s bakery department, creating decorated cakes and other bakery items that help customers celebrate special occasions. The role involves taking customer orders, checking order details, planning production timelines, decorating products, and keeping current with cake-design trends. The designer also develops daily cake orders for bakers, monitors retail production and product dates, and orders decorating supplies. The position provides customer service in person and by phone and may include delivering and setting up wedding cakes at off-site locations. The Cake Designer serves as a lead for part-time and other employees by providing instruction and reviewing their work, participates in cross-training, and communicates daily with the Bakery Manager. The role also requires maintaining sanitation and a clean, safe work area and following company and department guidelines.

Requirements

Commitment to Hy-Vee’s mission and a genuine passion for delivering an outstanding customer experience.
Strong decorating skills and the ability to stay current on cake-design trends and techniques.
Ability to solve practical problems and follow instructions carefully in a fast-paced environment.
Math skills, including fractions, decimals, and percentages.
Ability to lead and guide part-time employees, provide instruction, and review their work.
Clear communication with customers, co-workers, and the Bakery Manager.
High school diploma or equivalent experience.
Six months or less of similar or related work experience.

Responsibilities

Greet customers, take bakery-counter orders, and assist customers with their needs throughout the store.
Check daily orders and plan timelines and production schedules, confirming cake details such as size, decorations, icing needs, and dates.
Decorate bakery items in a timely manner and stay current on new designs and trends.
Develop daily bakery orders for bakers, including the cakes and sizes needed.
Track daily retail production and identify tasks to complete with co-workers.
Check product dates, pull cases for work, and list items that need to be filled or replaced.
Order supplies for the decorating area and verify orders when they are received.
Deliver and set up wedding cakes at off-site locations.
Communicate daily with the Bakery Manager about displays, weekly ads, and special needs.
Lead part-time and other employees by instructing them and reviewing their work.
Participate in employee cross-training.
Follow sanitation procedures and keep the work area clean, neat, and safe.
Answer customer calls promptly and help callers, including taking product orders.
Follow Hy-Vee dress code, hygiene standards, and department and company guidelines.
Assist with other tasks and special projects as needed.