Cake Designer

Hy-Vee, Inc.•Quincy, IL
•$16 - $20•Onsite

About The Position

The Bakery Cake Designer works in Hy-Vee’s bakery department, using decorating skills and creativity to fulfill customer requests for cakes and other bakery items. The role includes serving customers, coordinating cake orders and production schedules, preparing daily bakery orders for bakers, and keeping retail production on track. The designer may deliver and set up wedding cakes at off-site locations and serves as a lead for part-time and other employees by instructing them and reviewing their work. The role also includes maintaining a clean and safe work area, following sanitation procedures and company guidelines, and collaborating with the Bakery Manager and bakery team. Training is provided.

Requirements

  • High school diploma or equivalent experience.
  • Six months or less of similar or related work experience; training is provided.
  • Strong cake decorating skills and ability to stay current on cake design trends and techniques.
  • Ability to solve practical problems and follow instructions in a fast-paced environment.
  • Math skills, including fractions, decimals, and percentages.
  • Ability to lead and guide part-time employees, provide instruction, and review their work.
  • Clear communication with customers, co-workers, and the Bakery Manager.
  • Commitment to Hy-Vee's mission and passion for delivering an outstanding customer experience.
  • Ability to frequently stand and walk throughout a shift.
  • Where applicable, ability to safely use sharp knives and blades for food preparation.
  • Where applicable, ability to work around heat- and burn-related hazards associated with cooking, baking, or grilling equipment.
  • Where applicable, ability to operate a delivery vehicle in accordance with applicable DOT standards.
  • Ability to perform repetitive standing, walking, reaching, and bending.

Responsibilities

  • Greet customers, take bakery-counter orders, and assist customers with their needs throughout the store.
  • Review the day's cake orders and plan timelines and production schedules, checking details such as size, decoration pack, icing needs, and dates.
  • Decorate bakery items promptly and stay current on new designs and trends.
  • Develop daily bakery orders for bakers, including the cakes and sizes needed.
  • Track daily retail production and identify tasks to complete with co-workers.
  • Check product dates, pull cases for work, and list items that need to be filled or replaced.
  • Order supplies for the decorating area and verify received orders.
  • Deliver and set up wedding cakes on site outside the store.
  • Communicate daily with the Bakery Manager about displays, weekly ads, and special needs.
  • Lead part-time and other employees by providing instruction and reviewing their work.
  • Participate in employee cross-training.
  • Follow sanitation procedures and keep the work area clean, neat, and safe.
  • Answer calls promptly, provide helpful customer service, and take product orders by phone.
  • Follow the dress code, hygiene standards, and department and company guidelines.
  • Assist with other tasks and special projects as needed.
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