Bakery Cake Designer

Hy-Vee•Ashwaubenon, WI

13d

About The Position

The Bakery Cake Designer works in Hy-Vee’s bakery department, creating decorated bakery items that help customers celebrate special occasions. The role involves working with customers to take and fulfill cake orders, including wedding cakes delivered and set up on site. The designer coordinates daily cake production and orders, tracks retail production, orders decorating supplies, and communicates with the Bakery Manager. The position also serves as a lead for part-time and other employees by instructing them and reviewing their work, and participates in employee cross-training. The role requires strong decorating skills, attention to detail, customer service, and the ability to work in a fast-moving environment while meeting deadlines and managing multiple priorities. Training is provided.

Requirements

High school diploma or equivalent experience.
Six months or less of similar or related work experience; training is provided.
Commitment to Hy-Vee’s mission and a genuine passion for outstanding customer service.
Strong cake decorating skills and ability to stay current on design trends and techniques.
Ability to solve practical problems and follow instructions carefully in a fast-paced environment.
Math skills, including fractions, decimals, and percentages.
Ability to lead and guide part-time employees, providing instruction and reviewing their work.
Clear communication with customers, co-workers, and the Bakery Manager.
Ability to frequently stand and walk throughout a shift.
Ability to perform repetitive standing, walking, reaching, and bending associated with order fulfillment, POS transactions, and cleaning and sanitation duties.
Where applicable, ability to safely use sharp knives and blades for food preparation.
Where applicable, ability to operate a delivery vehicle in accordance with applicable DOT standards.

Responsibilities

Greet customers, take bakery-counter orders, and assist customers with their needs throughout the store.
Review the day’s orders and organize a timeline and production schedule; check cake order details such as size, deco pack, icing needs, and dates.
Decorate bakery items in a timely manner and stay current on new designs and trends.
Develop daily bakery orders for bakers, including cakes and required sizes.
Track daily retail production and identify tasks to complete with co-workers.
Check product dates, pull cases for work, and list items that need to be filled or replaced.
Order decorating-area supplies and verify orders upon receipt.
Deliver and set up wedding cakes on site outside the store.
Communicate daily with the Bakery Manager about displays, weekly ads, and special needs.
Lead part-time and other employees by giving instructions and reviewing their work.
Participate in employee cross-training.
Follow proper sanitation procedures and keep the work area clean, neat, and safe.
Answer customer calls promptly and helpfully, including taking product orders.
Follow Hy-Vee’s dress code, hygiene standards, and department and company guidelines.
Assist with other tasks or special projects as needed.