Bakery Cake Designer

Hy-Vee, Inc.•Cedar Falls, IA

4d•Onsite

About The Position

The Bakery Cake Designer decorates bakery items and assists customers with bakery orders by telephone and in person. The role provides courteous, friendly, and efficient customer service and helps maintain a positive company image. It involves organizing cake orders and production schedules, decorating items, maintaining department standards and supplies, coordinating with bakery staff and the bakery manager, and delivering and setting up wedding cakes outside the store. The position also supports sanitation, cross-training, product checks, and other store duties as needed.

Requirements

Must be at least 18 years old.
High school education or equivalent experience.
Six months or less of similar or related work experience.
Ability to solve practical problems involving varied conditions with limited standardization and to interpret instructions.
Ability to perform arithmetic calculations involving fractions, decimals, and percentages.
Ability to file, post, and mail materials; copy data between records; interview to obtain basic information; and guide people by providing basic direction.
Ability to exert up to 100 pounds of force occasionally with shared team lifting, up to 50 pounds frequently, and up to 10 pounds constantly to move objects.
Visual ability to see at distances of less than 20 inches and more than 20 feet, with or without correction, and to perceive color, depth, and field of vision.
Ability to climb, balance, stoop, kneel, reach, stand, walk, push, pull, lift, grasp, feel, talk, hear, and perform repetitive motions.
Successful completion of a pre-employment drug screen is required for employment.

Responsibilities

Provide prompt, efficient, friendly, and helpful customer service to customers and team members.
Greet customers, assist them with products and other shopping needs, and learn and use their names when possible.
Answer telephone calls and take product orders; take customer orders at the Bakery counter.
Work with co-workers to ensure customer satisfaction and a pleasant work environment.
Review daily orders and establish a timeline and production schedule.
Decorate bakery items in a timely manner and keep current on new designs and trends.
Ensure department standards are met.
Check cake-order details daily, including size, decoration pack, icing needs, and dates, and identify supply needs.
Order supplies for the decorating area and check off the order.
Deliver products and set up wedding cakes at locations outside the store.
Communicate daily with the bakery manager about displays, weekly ads, and special needs.
Check product dates, pull cases for work, and list items that need filling or replacement.
Develop daily bakery orders for bakers, including cake orders and sizes.
Track daily retail production and identify tasks to be completed with co-workers.
Act as a lead worker for part-time or other employees by instructing and reviewing their work.
Participate in employee cross-training.
Practice proper sanitation procedures and keep the work area clean and neat.
Follow company policies and individual store guidelines, and report to work as scheduled and on time.
Wrap products as necessary.
Assist in other store areas and perform other job-related duties and special projects as required.