Bakery Cake Designer

Hy-Vee•Cedar Falls, IA

About The Position

The Bakery Cake Designer is responsible for decorating bakery items and assisting customers with bakery orders in person and by telephone. The role provides courteous, friendly, and efficient service to customers and team members while supporting a positive company image. The designer checks and schedules orders, decorates products, keeps current with designs and trends, manages decorating supplies, supports bakery production, and may deliver and set up wedding cakes outside the store. The position normally takes place in a store environment and involves deadlines, multiple priorities, and exposure to flour dust, noise, cleaning chemicals or solvents, residual fumes, and temperature extremes. Employment is contingent on successful completion of a pre-employment drug screen.

Requirements

Must be at least 18 years old.
High school education or equivalent experience.
Six months or less of similar or related work experience.
Ability to solve practical problems involving a variety of variables with limited standardization and to interpret instructions.
Ability to perform arithmetic calculations involving fractions, decimals, and percentages.
Ability to file, post, and mail materials; copy data between records; interview to obtain basic information; and guide people by providing basic direction.
Ability to exert up to 100 pounds of force occasionally with shared team lifting, up to 50 pounds frequently, and up to 10 pounds constantly to move objects.
Visual ability including near and distance vision, color vision, depth perception, and field of vision, with or without correction.
Ability to climb, balance, stoop, kneel, reach, stand, walk, push, pull, lift, grasp, feel, talk, hear, and perform repetitive motions.

Responsibilities

Provide prompt, efficient, friendly, and helpful customer service, including greeting customers and assisting them with products and other shopping needs.
Answer telephone calls and assist customers, including taking product orders.
Take customer orders at the bakery counter.
Check daily orders and create a timeline and production schedule.
Decorate bakery items in a timely manner and stay current on new designs and trends.
Ensure department standards are met.
Review cake orders daily for details such as size, decoration pack, icing needs, and dates; identify supply needs.
Order and check supplies for the decorating area.
Deliver and set up wedding cakes at locations outside the store.
Communicate daily with the bakery manager about displays, weekly advertisements, and special needs.
Check product dates, pull cases for work, and list items that need to be filled or replaced.
Develop daily bakery orders for bakers, including cake orders and sizes.
Track daily retail production and identify tasks to be completed with co-workers.
Act as a lead worker with part-time or other employees by instructing and reviewing work.
Participate in employee cross-training.
Follow sanitation procedures and keep the work area clean and neat.
Follow company policies and individual store guidelines; report to work as scheduled and on time.
Wrap products as necessary, assist in other store areas as needed, and perform other job-related duties and special projects.