Bakery - Cake Decorator

Bristol Farms•West Hollywood, CA

About The Position

The Cake Decorator prepares, designs, and decorates cakes and other baked goods for customer orders and bakery displays. The role includes preparing cakes, icings, and other decorating materials; completing orders within specified timeframes; following FIFO product rotation and properly covering, labeling, and dating leftovers; and using leftover products before opening new ones. The decorator may answer the telephone and take bakery orders, and serves customers with a friendly, willing attitude while building relationships that encourage repeat business. The position inspects products during baking and preparation, including measuring temperatures, to maintain quality and comply with FDA and local health department codes and Bristol Farms standards. Finished products are checked against company standards for quality, weight, and presentation. The decorator must know which cleaning chemicals are authorized for the Bakery Department and how to use them properly. Cake Decorators are expected to acknowledge or greet customers within 15 seconds of their arrival, including customers waiting at a counter or encountered on the sales floor, and to follow the Seven Points to Extraordinary Service.

Requirements

High school diploma or GED, six months to one year of related experience and/or training, or an equivalent combination of education and experience.
Ability to stand and walk regularly and use hands to finger, handle, or feel objects, tools, or controls.
Ability to reach with hands and arms occasionally; climb or balance occasionally; and stoop, kneel, crouch, or crawl occasionally.
Ability to frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds.
Close and color vision.

Responsibilities

Prepare cakes, icings, and other items needed for decorating.
Decorate customer cake orders within the specified time.
Follow the FIFO rotation system; cover, label, and date leftover products; and use leftovers before opening new products.
Answer the telephone and take bakery orders as needed.
Decorate cookies, cakes, cupcakes, and other baked goods for display and the bakery counter.
Serve customers with a friendly, willing attitude and build customer relationships to encourage repeat business.
Inspect products during baking and preparation, including measuring temperatures, to maintain quality and sanitation standards.
Inspect finished bakery products for quality, weight specifications, and presentation according to Bristol Farms standards.
Know the cleaning chemicals authorized in the Bakery Department and use them properly.
Acknowledge or greet customers within the first 15 seconds of their arrival and execute the Seven Points to Extraordinary Service.