Bakery - Cake Decorator

Bristol Farms•Los Angeles, CA

About The Position

The Cake Decorator prepares, designs, and decorates cakes and other baked goods, including cookies and cupcakes, for customer orders, display, and the bakery counter. The role also involves taking bakery orders, serving customers, maintaining product rotation and storage, and ensuring products meet quality, presentation, weight, and food-safety standards. The decorator is expected to follow the 15 Second Service policy and the Seven Points to Extraordinary Service.

Requirements

  • High school diploma or GED, or an equivalent combination of education and experience.
  • Six months to one year of related experience and/or training, or equivalent combination of education and experience.
  • Ability to frequently lift or move up to 50 pounds and occasionally lift or move up to 100 pounds.
  • Close and color vision.

Responsibilities

  • Prepare cakes, icings, and other items needed for decorating.
  • Decorate customer cakes within the specified time for each order.
  • Follow the FIFO rotation system; cover, label, and date leftover products; and use leftovers before opening new products.
  • Answer the telephone and take bakery orders as needed.
  • Decorate cookies, cakes, cupcakes, and other baked goods for display and the bakery counter.
  • Serve customers with a friendly, willing attitude and build customer relationships to encourage repeat business.
  • Inspect products during baking and preparation, including measuring temperatures, to maintain quality and comply with FDA, local health department, and Bristol Farms standards.
  • Inspect finished bakery products for quality, weight specifications, and presentation according to Bristol Farms standards.
  • Know authorized bakery cleaning chemicals and understand their proper use.
  • Acknowledge or greet customers within the first 15 seconds, including customers waiting at a counter or encountered on the sales floor.
  • Execute the Seven Points to Extraordinary Service at all times.
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