Bakery - Cake Decorator

Lazy Acres•Encinitas, CA

About The Position

The Cake Decorator prepares, designs, and decorates cakes and other baked goods for customer orders and bakery displays. The role includes preparing cakes, icings, and other decorating materials; completing customer cake orders within specified timeframes; and following FIFO procedures for products, including covering, labeling, and dating leftovers and using them before opening new products. The decorator may answer the telephone and take bakery orders, serve customers, and build customer relationships to encourage repeat business. The position inspects products during baking and preparation, including measuring temperatures, and checks finished products for quality, weight specifications, and presentation. The decorator follows FDA and local health department codes and Bristol Farms standards, and must know the bakery’s authorized cleaning chemicals and their proper use. Cake Decorators are expected to acknowledge or greet customers within 15 seconds, including customers waiting at a counter or encountered on the sales floor, and to follow the Seven Points to Extraordinary Service. The role reports to the Bakery Manager.

Requirements

High school diploma or GED, or an equivalent combination of education and experience.
Six months to one year of related experience and/or training, or equivalent combination of education and experience.
Ability to frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds.
Close and color vision.

Responsibilities

Prepare cakes, icings, and other items needed for decorating.
Decorate customer cakes within the specified timeframes.
Follow the FIFO rotation system; cover, label, and date leftover products and use leftovers before opening new products.
Answer the telephone and take bakery orders as necessary.
Decorate cookies, cakes, cupcakes, and other baked goods for display and the bakery counter.
Serve customers with a welcoming attitude and establish customer relationships to encourage repeat business.
Inspect products during baking and preparation, including measuring temperatures, to maintain quality and sanitation standards.
Inspect finished bakery products for quality, weight specifications, and presentation according to Bristol Farms standards.
Know the cleaning chemicals authorized in the Bakery Department and use them properly.
Acknowledge or greet customers within the first 15 seconds of their arrival, including at the counter and on the sales floor.
Execute the Seven Points to Extraordinary Service.