DSC Cage Shift Sup

Dakota Sioux Casino & Hotel•Watertown, SD

About The Position

The Cage Shift Supervisor safeguards casino assets and oversees cage-shift operations. The role applies cage regulations, policies, procedures, and internal controls; maintains control of cage access, property, and inventories; and ensures accurate, timely cashier-bank closures and shift reporting. The supervisor verifies shift-bank overages and shortages, gaming fills and credits, and required signatures on slot and jackpot forms before releasing funds. Responsibilities also include handling main-bank transactions, customer credit applications, daily deposits, employee scheduling assistance, and finding shift replacements when employees call in. The supervisor must review new memos and prior shift reports, attend mandatory monthly staff meetings, and maintain a positive attitude toward customers and coworkers. Other duties may be assigned.

Requirements

  • Be fully aware of cage policies, procedures, and related internal controls.
  • Maintain a good attitude toward customers and fellow employees.

Responsibilities

  • Safeguard casino assets.
  • Administer and apply cage regulations and policies across all phases of cage-shift operations.
  • Ensure the proper and timely closure of all cashier banks.
  • Maintain authority and control over cage property and inventories, including cage access.
  • Issue shift reports and complete a report for each shift when someone calls in or unusual events occur.
  • Assist with employee scheduling and find a replacement when someone calls in for the supervisor’s shift.
  • Attend mandatory monthly staff meetings.
  • Handle main-bank money transactions, delegating limited duties to a cashier only when absent.
  • Ensure all required signatures are present on slot and jackpot forms before releasing funds from the cage.
  • Check new memos and read reports from previous shifts.
  • Prepare customer credit applications and follow the applicable procedures.
  • Use transaction and reporting forms, cage summary sheets, vault and main-bank inventory sheets, and reconciliation reports accurately.
  • Verify shift-bank overages and shortages.
  • Verify gaming fills and credits.
  • Make daily deposits according to bank procedures.
  • Perform other duties as assigned.
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