Cage Manager

Caesars Entertainment•Columbus, NE

About The Position

The Casino Cage Manager oversees all cage and count operations, ensuring the accurate and secure handling of company funds while maintaining compliance with gaming regulations and internal controls. The role directs and supports cage and count staff, including cashiers, count room representatives, and supervisors, to ensure efficient daily operations and exceptional guest service. The Cage Manager safeguards company assets, manages cash flow, and ensures financial transactions are completed accurately and in accordance with company policies. The position also focuses on team development, operational efficiency, and delivering a high level of service to enhance the guest experience. Success requires strong attention to detail, leadership capabilities, and a commitment to integrity, security, and compliance in a fast-paced casino environment.

Requirements

Must be at least 19 years old.
Proficient in spoken and written English.
Proficient with Microsoft Office programs, including Excel, Word, PowerPoint, and Outlook.
Flexible to work various shifts, weekends, and holidays.
High school diploma or GED required.
Must be able to obtain and maintain a Nebraska Racing and Gaming License.
Good written and oral communication skills, including tact when dealing with difficult customers.
Able to push and pull up to 50 pounds.
Able to lift and carry objects up to 30 pounds.
Able to bend, stoop, twist, reach, and kneel repetitively.
Able to safely work with provided cleaning chemicals and equipment.
Able to ascend and descend stairs and maintain equilibrium for an extended period.
Able to work standing and/or walking for extended periods.

Nice To Haves

College degree in Accounting or Finance preferred.

Responsibilities

Oversee daily cage operations, including cash handling, chip distribution, check cashing, and financial transactions.
Ensure compliance with gaming regulations, internal controls, and company policies to safeguard company assets.
Supervise, coach, and develop cage staff, including cashiers and supervisors, to maintain high performance and accountability.
Monitor and verify cash flow activities for accuracy, balancing, and proper transaction documentation.
Establish and enforce procedures for cash handling, audits, and security controls.
Manage staffing levels, scheduling, and labor to meet operational demands.
Conduct regular audits, inspections, and reconciliations to ensure compliance and accuracy.
Address and resolve guest concerns professionally and promptly while maintaining a high level of guest service.
Collaborate with Finance, Surveillance, Compliance, and other internal departments to support operations and investigations.
Maintain accurate records and reports related to cage activity, variances, and operational performance.
Support training initiatives and ensure team members understand procedures, controls, and service standards.
Understand and analyze department budgets, including labor.
Promote a positive, team-oriented environment aligned with Caesars values.
Perform other duties as assigned.