Cage Cashier

Caesars Entertainment•Danville, VA

About The Position

The Cage Cashier protects company assets and follows company and departmental policies, procedures, and gaming regulations. The role provides excellent guest service while accurately handling cash and other transactions, including exchanging chips and cash equivalents, cashing checks, exchanging foreign currency, and performing other cage-related duties. The Cage Cashier also assists guests with establishing credit lines and communicates customer credit information to appropriate personnel. The position requires professionalism, close attention to detail, and cooperation with team members and other departments.

Requirements

Must be at least 21 years of age.
High school diploma required.
Minimum 1–2 years of related experience.
Communicate clearly and professionally with all levels of management.
Strong teamwork skills and ability to work cooperatively.
Well-groomed, professional appearance.
Self-motivated, with strong organizational skills and the ability to multitask.
Proficient in reading, writing, and speaking English.
Strong mathematical and clerical aptitude for accurate record-keeping.
Excellent customer service skills.
Ability to obtain or renew all government-required licenses, including a Virginia Lottery Gaming Permit License.
Ability to lift up to 35 pounds and push or pull heavy carts on the casino floor.
Ability to bend, reach, kneel, twist, and grip while performing job duties.
Ability to stand for the entire shift.
Ability to respond to visual and aural cues in a fast-paced environment and work with multiple tasks and time constraints.
Ability to handle heavy business volume and sensitive guest or staff situations promptly.
Ability to tolerate areas containing secondhand smoke.
Manual dexterity to operate computers and office equipment.
Ability to work effectively in moderate to loud noise conditions.

Responsibilities

Provide excellent guest service and represent the department and company professionally.
Meet attendance guidelines and follow departmental and company policies.
Protect company assets through accurate, compliant transaction handling.
Maintain an accurate cash drawer and balance funds at the beginning and end of each shift.
Verify identification and ensure transactions comply with regulatory requirements and internal controls.
Monitor for suspicious or fraudulent activity and report concerns as required.
Handle large sums of money accurately and accountably.
Maintain the confidentiality of financial and guest information.
Complete required transaction documentation and logs.
Follow gaming laws, anti-money laundering procedures, and company policies.
Collaborate with supervisors and security regarding cash discrepancies or other issues.
Exchange chips and cash equivalents, cash checks, exchange foreign currency, and perform other cage-related functions.
Assist guests with establishing credit lines and communicate customer credit information to appropriate personnel.