Cage Cashier - Cage Operations

Hard Rock Hotel & Casino Ottawa • Tejon, NM

1d

About The Position

The Cage Cashier provides superior service to internal and external guests and performs varied cashier functions in a pleasant, efficient, and honest manner. The role handles customer-facing cage transactions, maintains accurate records and balances, and follows company procedures and applicable regulatory requirements.

The work takes place in a hectic, fast-paced, often crowded and noisy casino environment, with frequent exposure to the general public and potentially excessive noise. The position requires flexibility to work varying shifts and schedules as needed.

Requirements

• High school diploma or equivalent required.
• Strong interpersonal skills and excellent oral and written communication skills.
• Meticulous, organized, and accurate, with the ability to maintain extreme confidentiality.
• Familiarity with a variety of computer systems and applications.
• Flexibility to work varying shifts and time schedules as needed.
• Ability to communicate effectively with employees and guests at all levels.
• Ability to manage multiple details and tasks concurrently in a changing environment.
• Ability to work effectively in a team environment.
• Ability to analyze situations and consider how possible solutions affect the overall operation.
• Ability to stand and sit for extended periods, walk distances, and lift 30 to 40 pounds.
• Frequently required to stand, walk, use hands to finger, handle, or feel, reach with hands and arms, and talk or hear; also required to taste or smell.
• Required vision abilities include close, distance, color, and peripheral vision, depth perception, and ability to adjust focus.

Nice To Haves

• Prior cashier or teller experience preferred.
• Good arithmetic skills preferred.

Responsibilities

• Quickly and accurately make change, cash checks, and process fills.
• Write receipts for payouts and prepare other documents.
• Input and access information on a computer.
• Greet patrons and provide efficient, timely customer service during window transactions.
• Use current technology to obtain customer credit information, field incoming calls, and coordinate work with fellow employees.
• Maintain the bank balance and keep the work area clean and supplies stocked.
• Complete required paperwork and related documentation accurately.
• Perform front-money and safekeeping transactions, currency exchanges, check cashing, credit card cash advances, and ticket-related transactions.
• Balance specifically assigned areas accurately.
• Adhere to Internal Controls, Standard Operating Procedures, AML/Title 31 regulations, and company policies and procedures.
• Perform additional duties as assigned by the shift supervisor or others.

Benefits

• Comprehensive benefits package intended to support team members’ health, future planning, and work-life balance; benefits may vary with employment status. Details are available on the company career site.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED