Goshen Cafeteria Supervisor

Boys & Girls Clubs of Elkhart County•Goshen, IN

About The Position

The Café Supervisor leads, manages, and holds staff accountable for safe, efficient, and compliant food service operations at the Club. The role oversees daily food service, staff performance, meal preparation and distribution, inventory, sanitation, and documentation required for food service programs and applicable grants. The supervisor also provides active member supervision during meal and snack periods and helps maintain a safe, welcoming, organized, and respectful café environment.

Requirements

Knowledge of food safety, sanitation, food handling, and storage practices.
Ability to accurately maintain records and follow detailed grant, regulatory, and organizational requirements.
Strong organizational and time-management skills, including the ability to manage multiple daily priorities.
Strong verbal and written communication skills.
Ability to lead staff while actively participating in daily café operations.
Proficiency with Microsoft Office and other relevant systems.
Ability to obtain and maintain required food safety certifications.
Reliable transportation, a valid driver’s license, and active automobile insurance as required by the position.
Ability to meet the physical demands of the role, including prolonged standing and regularly lifting or moving food, supplies, and equipment.

Nice To Haves

At least 2 years of experience in food service, hospitality, school nutrition, institutional food service, or a related environment.
Previous experience supervising staff.
Experience working in a youth-serving environment.

Responsibilities

Lead and hold café staff accountable for performance, attendance, food safety, and daily responsibilities.
Provide staff direction, coaching, feedback, and support; assist with onboarding, training, scheduling, and coverage.
Model professionalism, teamwork, stewardship, and positive interactions with members and staff.
Oversee meal and snack preparation, service, and distribution according to established menus and schedules.
Ensure appropriate portions and timely, efficient meal service.
Maintain organized food preparation, serving, storage, and dining areas.
Monitor food and supply inventory, coordinate ordering needs, and minimize waste.
Maintain café equipment and spaces appropriately and communicate maintenance needs.
Actively supervise members during meal and snack periods and maintain a safe, welcoming, organized, and respectful environment.
Establish and reinforce behavior expectations, respond appropriately to concerns, coordinate transitions and meal schedules with program staff, and build positive relationships while maintaining appropriate boundaries.
Ensure food is prepared, stored, served, and disposed of according to applicable food safety and sanitation requirements.
Ensure staff follow food handling, sanitation, hygiene, and cleaning procedures; monitor temperatures, storage practices, and other food safety controls.
Maintain required certifications and immediately address or report safety and compliance concerns.
Ensure meal and snack service meets applicable grant and funding requirements.
Complete meal counts and tallies at the point of distribution and maintain required attendance, production, and other records.
Maintain organized documentation for reporting, reimbursement, monitoring, and audits.
Participate in grant monitoring visits or reviews and address identified compliance needs.
Manage food, supplies, equipment, and grant-funded resources responsibly while identifying ways to reduce waste and improve efficiency.