Madhappy NYC Pantry Part-Time Cafe Shift Lead

MadhappyNew York, NY
Onsite

About The Position

Madhappy is seeking a part-time Cafe Shift Lead for its Flagship location in Nolita, New York City. This role, in collaboration with the store manager, will be responsible for operating procedures, building an efficient team, and embodying the brand vision. The position reports directly to the store manager. Candidates must be based in or willing to relocate to the New York City metropolitan area.

Requirements

  • 2+ years of coffee and/or coffee related experience
  • Basic knowledge of food and beverage preparation
  • Previous experience working in a small team environment
  • Ability and willingness to work a flexible schedule, including evenings, holidays and weekends, if needed
  • Proven interpersonal skills, with the ability to communicate professionally, patiently and effectively with customers and team members
  • Familiarity with the Madhappy brand and mission
  • Valid New York Food Handler's License

Nice To Haves

  • Strong communication skills, including the ability to lead and work cross functionally with all levels and teams
  • Solutions-oriented
  • Alignment with our mental health mission
  • Passionate about creating a unique and exceptional customer experience

Responsibilities

  • Inventory management, scheduling, staffing, cleanliness, preparations, and more
  • Learn and develop a true understanding of the Madhappy brand and customer base
  • Work with the store manager and HQ to bring the vision to life
  • Help recruit and lead the location staff
  • Willing to help whenever and however needed so team feels supported

Benefits

  • Up to 96 hours of PTO annually based upon hours worked
  • Welcome gift :)
  • Employee discount and early access to products
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