Cafe Quick Service (QSR) Manager- Eataly Short Hills
Eataly North America•Short Hills, NJ
•$65,000 - $75,000•Onsite
About The Position
The Cafe Quick Service (QSR) Manager assists with supervising and running the day-to-day operations of Eataly’s quick service counters, which offer coffee and drinks, pastries and gelato, pizza and focaccia, paninis, and grab-and-go meals. The role reports directly to the Operation Manager and supervises service leads, baristas, and sales associates. The manager maintains a visible leadership presence on the floor, supports high hospitality standards, and collaborates with the Operation Manager on administrative and financial duties.
Requirements
- High school graduate or equivalent.
- At least 4 years of lead or supervisory experience in food service.
- Math skills and ability to handle money accurately.
- Strong knowledge of steps of service.
- Excellent communication and problem-solving skills.
- Knowledge of coffee and coffee production.
- Availability to work onsite with a flexible schedule, often including evenings, weekends, and holidays.
- Ability to lift up to 50 pounds.
- Ability to maintain well-paced mobility for up to 8 hours, including standing, walking, bending, and squatting.
- Ability to operate a manual espresso machine, drink blender, and cash register.
Nice To Haves
- Post-secondary degree preferred.
- Knowledge of Italian cuisine and beverages preferred.
Responsibilities
- Maintain a leadership presence on the floor and interact with guests, team members, and vendors to support smooth operations and high hospitality standards.
- Collaborate with the Operation Manager on administrative and financial management duties.
- Train, motivate, mentor, and organize team members.
- Estimate food and beverage needs; requisition or purchase food, beverages, supplies, and equipment; and receive and inspect orders against specifications.
- Monitor inventory, check orders, and distribute supplies throughout the department as needed.
- Manage transactions and ensure accurate accounting.
- Record shift notes and assist with administrative duties, including scheduling when needed.
- Ensure the department complies with quality, health, safety, and sanitation standards.
- Document, investigate, and resolve employee and guest incidents.
- Perform other duties as required or assigned.
Benefits
- Medical, dental, and vision insurance
- Paid time off
- Paid parental leave
- 401(k) with match or RRSP
- Free family meal daily
- Discounts at Eataly
- Classes on products and Italian cuisine
- Referral bonus program
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
