Cafe Operations Manager

Grand River Health Main Campus • Rifle, CO

10d • Onsite

About The Position

The Café Operations Manager leads café and conference center operations, ensuring quality food, excellent service, and a welcoming experience for employees, patients, visitors, and event guests. The role oversees daily café and nutritional services operations, including ordering, inventory, menu planning, food preparation, and service delivery. It also coordinates banquet services, meetings, and special events, and manages conference center scheduling and administrative functions. The manager supports departmental collaboration and staff development, and assists with cooking and meal preparation as needed.

Requirements

• High school diploma or equivalent preferred.
• Must obtain an ANSI-accredited Food Handler Certification within one month of hire and maintain current certification.
• Knowledge of food safety and sanitation regulations, commercial kitchen operations, equipment, and food service procedures.
• Strong customer service, communication, interpersonal, and organizational skills, with the ability to build positive working relationships across departments.
• Proficiency in Microsoft Office and other computer applications, with the ability to become proficient in required organizational systems within six months of hire.

Nice To Haves

• Additional education in culinary arts preferred.
• Five years of experience in a similar role preferred.
• Healthcare and management experience preferred.

Responsibilities

• Oversee daily café and nutritional services operations, including ordering, inventory, menu planning, food preparation, and service delivery.
• Lead and support department staff through scheduling, hiring, onboarding, training, coaching, performance management, and timecard approvals.
• Coordinate banquet services, meetings, and special events, including menus, staffing, room setups, vendor communication, contracts, and customer satisfaction.
• Manage conference center schedules, event calendars, invoicing, payment collection, and other administrative responsibilities.
• Collaborate with the Nutritional Services Director, Executive Chef, and Health Education Coaching Director to support quality patient meals, staff development, and smooth department operations.
• Assist with cooking and meal preparation as needed.
• Perform other duties as assigned.

Benefits

• Medical, dental, and vision coverage.
• PTO from day one.
• Extended illness time.
• Retirement plan with match.
• Payroll deductions for hot springs, gyms, and ski passes.
• Pet insurance.
• Access to outdoor recreation.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED