(USA) Cafe Lead

Sam's East • Orlando, FL

2d • Onsite

About The Position

This position is responsible for leading the cafe team, ensuring operational excellence, and driving business results. The Cafe Lead will develop, communicate, and implement processes to meet business needs, maintain in-depth knowledge of cafe operations, leverage digital tools, and ensure a positive customer and associate experience. They will also be responsible for teaching and training the team, fostering a culture of belonging, and upholding company values and ethical standards.

Requirements

• 6 months experience in a fresh production department or 6 months experience supervising a team.
• Must be 18 years of age or older.
• Successfully complete all job-required trainings and assessments within a prescribed time period.

Nice To Haves

• Supervising a team
• Food Handler Certification (Food Safety) - Certification

Responsibilities

• Develops, communicates, and implements processes and practices to meet business needs by collaborating with managers, coworkers, customers, and other business partners.
• Demonstrates, promotes, and supports compliance with company policies, procedures, and standards of ethics and integrity.
• Leads and participates in teams by using and sharing resources, information, and tools.
• Supervises the team within the cafe by managing members' needs to deliver on the business plan and contribute to the overall success of your club.
• Maintains an in-depth knowledge of business on the floor and backroom operations by ensuring the cafe area meets company and regulatory standards for quality, inventory, production, sanitation, equipment usage, safety, and compliance.
• Manages seasonality in terms of production, understanding new products, recipes, processes, and production specifications.
• Collaborates with associates and third parties, ensuring the team has resources to do their job effectively, sharing knowledge, and training the team.
• Leverages digital tools to plan for and drive sales, improve the shopping experience, and elevate associate engagement.
• Utilizes hand-held technology to make immediate business decisions related to production, training, and product quality, and adopting new tools and encouraging others to use them.
• Drives business results, ensuring commitment to operational excellence, planning for profitability, maintaining a neat, clean, and safe work area in the cafe, ensuring appropriate staffing levels, and accurate audit and compliance standards.
• Produces and displays merchandise according to the merchandise layout plan.
• Engages with other departments and third-party business partners (e.g., maintenance personnel, suppliers, equipment vendors) to ensure operational continuity.
• Teaches and trains the team by identifying training needs, providing and developing necessary skills to deliver high-quality products to the members, encouraging career growth for team members, and sourcing new talent internally and externally to work on the team.
• Embraces differences in people, cultures, ideas, and experiences, creating a workplace where associates feel seen, supported, and connected through a culture of belonging.
• Creates opportunities for all associates to thrive and perform.
• Helps to attract the best talent.
• Works as a team, builds strong and trusting relationships, communicates with impact, energy, and positivity to motivate and influence.
• Strengthens the team by helping, developing, and mentoring others, recognizing others' contributions and accomplishments.
• Maintains and promotes the highest standards of integrity, ethics, and compliance.
• Models the Walmart values to support and foster our culture.
• Holds oneself and others accountable.
• Supports Walmart's goal of becoming a regenerative company by making a positive impact for associates, customers, members, and the world around us.
• Acts in a selfless manner and is consistently humble, self-aware, honest, fair, and transparent.
• Delivers results while putting the customer first.
• Makes decisions based on reliable information, balances short- and long-term priorities, and considers how own work impacts the team's ability to deliver on our purpose for all stakeholders.
• Displays curiosity and a desire to learn, takes calculated risks, and demonstrates courage and resilience.
• Drives continuous improvements, is open to and uses new technologies and skills, and supports others through change.

Benefits

• Health benefits include medical, vision and dental coverage
• Financial benefits include 401(k), stock purchase and company-paid life insurance
• Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting.
• PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes.
• Short-term and long-term disability
• Company discounts
• Military Leave Pay
• Adoption and surrogacy expense reimbursement
• Live Better U is a company paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed