(USA) Cafe Associate

Sam's East • Oklahoma City, OK

2d • Onsite

About The Position

This position involves completing work assignments and priorities by using policies, data, and resources; collaborating with managers, co-workers, customers, and other business partners; identifying priorities, deadlines, and expectations; carrying out tasks; communicating progress and information; determining and recommending ways to address improvement opportunities; and adapting to and learning from change, difficulties, and feedback. Associates will leverage digital tools to drive sales, improve the shopping experience, and elevate associate engagement. They will utilize hand-held technology to make immediate business decisions related to production, ordering merchandise, receiving club pick-up orders, training, and product quality with the member in mind, adapting to new tools and encouraging others to use them. Associates will maintain up-to-date knowledge of product specifications related to prepared food merchandise, collaborate with cross-functional teams, help educate other associates on tools, tasks, and resources, communicate effectively with team members, and be flexible to the needs of the business to work in other areas. Associates will drive the performance of the area by stocking and rotating merchandise, ensuring quality and date control standards, eliminating waste, and providing member service by acknowledging the member, identifying their needs, assisting with purchasing decisions, payment types, locating merchandise, and resolving member issues and concerns. Associates will prepare food according to item specifications, understand and plan future and mass productions, prepare for seasonality, adhere to food safety standards, sanitation guidelines, cold chain compliance, and inventory management. They will operate, maintain, and sanitize equipment, and demonstrate an understanding of product and layout execution. Associates will comply with company policies, procedures, and standards of ethics and integrity by implementing related action plans, using the Open Door Policy, and applying these in executing business processes and practices. Associates will be a brand advocate, developing, influencing, and inspiring others in a respectful, supportive, and team-oriented style, understanding roadblocks and assisting in training. This role also involves embracing differences in people, cultures, ideas, and experiences; creating a workplace where associates feel seen, supported, and connected through a culture of belonging; creating opportunities for all associates to thrive and perform; helping to attract the best talent; working as a team; building strong and trusting relationships; communicating with impact, energy, and positivity to motivate and influence; strengthening the team by helping, developing, and mentoring others; and recognizing others’ contributions and accomplishments. Associates will maintain and promote the highest standards of integrity, ethics, and compliance, model Walmart values, hold themselves and others accountable, and support Walmart’s goal of becoming a regenerative company. They will act in a selfless manner and be consistently humble, self-aware, honest, fair, and transparent. Associates will deliver results while putting the customer first, make decisions based on reliable information, balance short- and long-term priorities, and consider how their work impacts the team’s ability to deliver on our purpose for all stakeholders. They will display curiosity and a desire to learn, take calculated risks, and demonstrate courage and resilience. Associates will drive continuous improvements, be open to and use new technologies and skills, and support others through change.

Requirements

• Must be 18 years of age or older
• I acknowledge that the position for which I am applying requires me to successfully complete all job required trainings and assessments within a prescribed time period if I receive the position.

Nice To Haves

• Food Safety Certification.
• Food Service Food Handler Certification (Food Safety) - Certification

Responsibilities

• Completes work assignments and priorities by using policies, data, and resources; collaborating with managers, co-workers, customers, and other business partners; identifying priorities, deadlines, and expectations; carrying out tasks; communicating progress and information; determining and recommending ways to address improvement opportunities; and adapting to and learning from change, difficulties, and feedback.
• Leverages digital tools to drive sales, improve the shopping experience, and elevate associate engagement; utilizing hand held technology to make immediate business decisions related to production, ordering merchandise, receiving club pick up orders, training, and product quality with the member in mind; adapting to new tools and encouraging others to use them.
• Maintains up-to-date knowledge of product specifications related to prepared food merchandise; collaborating with cross functional teams and helping educate other associates on tools, tasks and resources; communicating effectively with the members of the team; and being flexible to the needs of the business to work in other areas.
• Drives the performance of the area; stocking and rotating merchandise; ensuring quality and date control standards; eliminating waste; providing member service by acknowledging the member and identifying member's needs; assisting members with purchasing decisions; payment types; locating merchandise; and resolving member issues and concerns.
• Prepares food according to item specifications; understanding and planning the future productions and mass productions; preparing for seasonality; adhering to food safety standards, sanitation guidelines, cold chain compliance, inventory management; operating, maintaining, and sanitizing equipment; and demonstrating an understanding of product and layout execution.
• Complies with company policies, procedures, and standards of ethics and integrity by implementing related action plans; using the Open Door Policy; and applying these in executing business processes and practices.
• Being a brand advocate; developing, influencing and inspiring others for working in a style that is respectful, supportive and team oriented; understanding the roadblocks and assisting in training them.
• Product Knowledge, Stocking Merchandise, Food Preparation, Customer Complaint Resolution
• Embraces differences in people, cultures, ideas, and experiences; creates a workplace where associates feel seen, supported and connected through a culture of belonging; creates opportunities for all associates to thrive and perform; helps to attract the best talent.
• Works as a team; builds strong and trusting relationships; communicates with impact, energy, and positivity to motivate and influence.
• Strengthens the team by helping, developing and mentoring others; recognizes others’ contributions and accomplishments.
• Maintains and promotes the highest standards of integrity, ethics and compliance, models the Walmart values to support and foster our culture; holds oneself and others accountable; supports Walmart’s goal of becoming a regenerative company by making a positive impact for associates, customers, members, and the world around us.
• Acts in a selfless manner and is consistently humble, self-aware, honest, fair, and transparent.
• Delivers results while putting the customer first.
• Makes decisions based reliable information; balances short- and long-term priorities; and considers how own work impacts the team’s ability to deliver on our purpose for all stakeholders.
• Displays curiosity and a desire to learn; takes calculated risks; and demonstrates courage and resilience.
• Drives continuous improvements; is open to and uses new technologies? and skills; and supports others through change.

Benefits

• Health benefits include medical, vision and dental coverage
• Financial benefits include 401(k), stock purchase and company-paid life insurance
• Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting.
• PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes.
• Short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
• Live Better U is a company paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED