This position is responsible for developing, communicating, and implementing processes and practices to meet business needs. The Cafe Lead will supervise the team within the cafe, ensuring they meet business plan goals and contribute to the overall success of the club. This role requires maintaining in-depth knowledge of business operations, managing seasonality, and leveraging digital tools to drive sales and improve the shopping experience. The Cafe Lead is also responsible for driving business results, ensuring operational excellence, maintaining a clean and safe work area, and engaging with other departments and third-party partners. Additionally, the role involves teaching and training the team, identifying training needs, developing skills, encouraging career growth, and sourcing new talent. The Cafe Lead must embrace differences, create a workplace of belonging, and strengthen the team by helping, developing, and mentoring others. They must also maintain high standards of integrity, ethics, and compliance, acting in a selfless, humble, self-aware, honest, fair, and transparent manner. The role requires delivering results while putting the customer first, making decisions based on reliable information, and balancing short and long-term priorities. Finally, the Cafe Lead should display curiosity, a desire to learn, take calculated risks, demonstrate courage and resilience, drive continuous improvements, and support others through change.
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Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed