(USA) Cafe Lead

Sam's West • Torrance, CA

1d • Onsite

About The Position

The Cafe Lead supervises the cafe team and oversees daily cafe operations to meet business needs and contribute to the club’s success. The role supports members and associates, communicates department goals, executes company programs, and follows company policies and standards. It ensures cafe operations meet company and regulatory requirements for product quality, inventory, production, sanitation, equipment use, safety, and compliance, including adapting production to seasonal products, recipes, processes, and specifications.

The Cafe Lead plans and drives sales and operational results using digital and handheld tools, supports a positive shopping experience and associate engagement, and makes timely decisions related to production, training, and product quality. The role maintains a clean, safe, and organized work area; supports profitability, appropriate staffing, audits, compliance, and merchandise presentation; and coordinates with other departments and third parties to maintain operations.

The position also trains, develops, and mentors associates, identifies training needs, encourages career growth, and helps source talent. It requires collaboration, communication, sound decision-making, accountability, adaptability, continuous improvement, and a commitment to customer service, integrity, inclusion, and Walmart’s values.

Requirements

• At least 6 months of experience in a fresh production department or 6 months of experience supervising a team.
• Must be 18 years of age or older.
• Must successfully complete required job trainings and assessments within the prescribed time period if selected.

Nice To Haves

• Experience supervising a team.
• Food Handler Certification (Food Safety).

Responsibilities

• Develop, communicate, and implement processes and practices to meet business needs; monitor results and address opportunities for improvement.
• Promote compliance with company policies, procedures, ethics, and integrity standards, and assist management in addressing compliance issues.
• Lead and participate in teams, coordinate work assignments, share resources and information, and support quality and timely work.
• Supervise the cafe team, manage team needs, communicate department goals, execute company programs, and advocate for members, associates, and the company.
• Maintain cafe operations in compliance with company and regulatory standards for quality, inventory, production, sanitation, equipment use, safety, and compliance.
• Manage seasonal production by learning and applying new products, recipes, processes, and production specifications.
• Coordinate with associates and third parties to ensure the team has needed resources; share knowledge and train team members.
• Use digital and handheld tools to plan and drive sales, improve the shopping experience, increase associate engagement, and make production, training, and product-quality decisions.
• Drive business results and operational excellence, plan for profitability, maintain a neat, clean, and safe cafe, ensure appropriate staffing, and maintain accurate audit and compliance standards.
• Produce and display merchandise according to the merchandise layout plan and coordinate with departments and third-party partners to support operational continuity.
• Identify training needs, develop team skills, train associates to deliver high-quality products, encourage career growth, and source talent internally and externally.
• Build trusting relationships, communicate positively, mentor and develop others, and recognize their contributions.
• Put customers and members first, make decisions using reliable information, and consider how work affects team and stakeholder outcomes.
• Support continuous improvement, learn and adopt new technologies and skills, and help others adapt to change.
• Successfully complete all job-required trainings and assessments within the prescribed time period if selected.

Benefits

• Competitive pay and performance-based bonus awards.
• Medical, vision, and dental coverage.
• 401(k), stock purchase, and company-paid life insurance.
• Paid time off, parental leave, family care leave, bereavement leave, jury duty leave, and voting leave; PTO and/or PPTO may also be used for vacation, sick leave, holidays, or other purposes.
• Short-term and long-term disability.
• Company discounts.
• Military Leave Pay.
• Adoption and surrogacy expense reimbursement.
• Company-paid Live Better U education benefit, including eligible programs from high school completion through bachelor's degrees, English Language Learning, and short-form certificates; tuition, books, and fees are covered.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed