Cafe Hostperson/Cashier - FT

THUNDER VALLEY CASINO•Lincoln, CA

41d•Onsite

About The Position

The Hostperson/Cashier in the Café greets and seats restaurant Guests, updates table statuses using the reservation system, and manages the Guest wait list. The role also processes to-go orders and orders from the dessert counter. All responsibilities must be performed in accordance with Company standards, policies, and procedures, while supporting Thunder Valley Casino Resort’s “ELITE” service mission and AAA Four Diamond service standards.

Requirements

High school diploma or equivalent education preferred.
Ability to communicate effectively with Guests, Team Members, and Management in written and verbal form.
At least 18 years of age.
Ability to obtain a UAIC Tribal Gaming License.
Normal or corrected vision, ability to see color, and ability to distinguish letters, numbers, and symbols, including at night.
Ability to bend and reach for supplies and equipment.
Ability to stand and walk for the duration of the shift.
Manual dexterity to operate job-related equipment.

Nice To Haves

High school diploma or equivalent education

Responsibilities

Practice, support, and promote the Company-wide “ELITE” service mission and demonstrate AAA Four Diamond service standards.
Greet Guests warmly at the restaurant entrance, ask the size of their party, and advise them of waiting times when necessary.
Seat parties evenly among open stations or place them on the waiting list according to established guidelines, and present menus.
Organize waiting parties and update table status using the reservation system.
Update open station statuses and templates, and assign servers to stations according to the daily labor allocation sheet.
Coordinate with servers, bus persons, and management regarding the room.
Stock and clean the dessert display case and host podium.
Take and enter Guest to-go orders into the point-of-sale system, and process Guest checks and transactions according to established procedures.
Bus and reset tables, complete side work, and perform other duties assigned by management.
Answer phones and provide information as needed.
Follow all health and safety procedures.