Cafe Attendant/Food Server

Sedano's•Hollywood, FL

1d•Onsite

About The Position

Food Servers in the cafeteria attend to customer requests for espresso, baked items, sandwiches, and other food and beverages sold in the store, with the goal of ensuring customer satisfaction and excellent service. The role is carried out in accordance with Sedano’s Supermarkets’ goals, values, operating principles, policies, and applicable laws and regulations. Employees are expected to help maintain a safe, stocked, and organized store, wear the appropriate uniform or dress code, maintain a friendly attitude, and provide excellent customer service. The position is based in a grocery store environment and involves frequent contact with supervisors, employees, and customers. The work environment has a low noise level. The job may involve using knives, case cutters, scales, stock carts, ovens, coolers, ice machines, and cleaning supplies and equipment, as well as exposure to hot and cold temperatures. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Requirements

Minimum age of 18 years.
Previous food service experience.
Current food safety training certificate, renewed every three years.
Ability to present and receive information effectively and respond to questions in one-on-one and small-group situations with managers, customers, and the public.
Excellent interpersonal skills.
Ability to use departmental equipment properly to perform essential duties.
Adequate knife-handling skills.
Take responsibility for own actions.
Ability to work scheduled hours and days, including holidays and weekends.
Basic math and numeral recognition skills.
Ability to use common-sense understanding to carry out written, oral, or diagrammed instructions.
Accuracy and thoroughness.
High school diploma or GED preferred.
Ability to read and speak English and Spanish preferred.
Ability to understand and follow instructions in both English and Spanish preferred.

Responsibilities

Promptly attend to customer requests for food products.
Properly handle, display, and dispense food and drinks.
Prepare sandwiches, espresso, and other food items ordered by customers.
Accurately process and accept payment for goods sold in the department.
Maintain cleanliness standards, using gloves when warranted.
Wash dishes, knives, plates, utensils, and other departmental equipment.
Monitor floor conditions and take safety measures to protect customers, vendors, and employees.
Restock food displays as needed and retrieve food from the back room, kitchen, and cooler.
Restock containers, bags, utensils, cups, and other supplies as needed.
Sweep and/or mop floors and wipe countertops, cooking areas, and tables as needed.
Follow departmental procedures and applicable federal, state, local, and company health, safety, and sanitation codes.
Report accidents promptly according to company procedures.
Attend and participate in departmental and store meetings.
Maintain punctuality and good attendance in compliance with company policies.
Perform other work-related duties as required to accomplish the position’s objectives.
Assist in the hot foods area and kitchen as needed.
Assist with supply orders and notify the manager when supplies are low.
Add or change paper or ink cartridges in registers, printers, or other equipment.