Cafe Associate

Walmart•Lathrop, CA
•Onsite

About The Position

The Cafe Associate completes work assignments and priorities using company policies, data, and resources, and collaborates with managers, co-workers, customers, and other business partners. The associate identifies priorities, deadlines, and expectations; carries out tasks; communicates progress; recommends ways to address improvement opportunities; and adapts to change, difficulties, and feedback. The role uses digital and handheld tools to support sales, the shopping experience, associate engagement, production, ordering, club pickup orders, training, and product quality. The associate maintains knowledge of prepared-food merchandise, works with cross-functional teams, educates other associates, and remains flexible to business needs, including working in other areas. The associate supports area performance by stocking and rotating merchandise, following quality and date-control standards, reducing waste, and providing member service. Duties include preparing food to specifications, planning future and mass production, preparing for seasonal needs, following food-safety, sanitation, and cold-chain requirements, managing inventory, operating and sanitizing equipment, and executing product and layout standards. The associate also helps resolve member issues, supports training, and models respectful, ethical, and team-oriented conduct. The position emphasizes respect for individuals, integrity, service to customers and members, and continuous improvement. The associate is expected to learn, use new technologies and skills, support others through change, and contribute to a positive, inclusive workplace.

Requirements

  • Must be 18 years of age or older.
  • Successfully complete all job-required training and assessments within the prescribed time period if selected.

Nice To Haves

  • Food Safety Certification.
  • Food Service Food Handler Certification (Food Safety).

Responsibilities

  • Complete assignments and priorities using policies, data, and available resources.
  • Collaborate with managers, co-workers, customers, and other business partners; communicate progress and information.
  • Use digital and handheld tools for production, ordering, receiving club pickup orders, training, and product-quality decisions.
  • Maintain current knowledge of prepared-food product specifications and help educate other associates on tools, tasks, and resources.
  • Work flexibly in other areas as business needs require.
  • Stock and rotate merchandise; maintain quality and date-control standards; and eliminate waste.
  • Provide member service by acknowledging members, identifying needs, assisting with purchasing decisions and payment types, locating merchandise, and resolving concerns.
  • Prepare food according to item specifications and plan future, mass, and seasonal production.
  • Follow food-safety, sanitation, cold-chain, and inventory-management standards.
  • Operate, maintain, and sanitize equipment; demonstrate understanding of product and layout execution.
  • Comply with company policies, procedures, ethics, and integrity standards; use the Open Door Policy and implement related action plans.
  • Act as a brand advocate and help train, develop, influence, and inspire associates in a respectful, supportive, team-oriented manner.
  • Build trusting working relationships, communicate positively, mentor others, and recognize their contributions.
  • Make decisions based on reliable information and consider how work affects the team and customers or members.
  • Pursue continuous improvement, learn new skills and technologies, and support others through change.

Benefits

  • Competitive pay and performance-based bonus awards.
  • Medical, vision, and dental coverage.
  • 401(k), stock purchase, and company-paid life insurance.
  • Paid time off, parental leave, family care leave, bereavement leave, jury duty leave, and voting leave.
  • PTO and/or PPTO that may be used for vacation, sick leave, holidays, or other purposes; amounts depend on job classification and length of employment.
  • Short-term and long-term disability.
  • Company discounts.
  • Military Leave Pay.
  • Adoption and surrogacy expense reimbursement.
  • Live Better U company-paid education benefit, including eligible programs from high school completion through bachelor's degrees, English Language Learning, and short-form certificates; tuition, books, and fees are paid.
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