Cafe Administrative Manager

Flagship Facility Services, Inc.•San Francisco, CA

About The Position

The Café Administrative Manager serves as the liaison for the Café Admin Team and ensures support activities are carried out efficiently and effectively so café operations can function properly. The role manages administrative workflows, plans and coordinates procedures and systems, and looks for ways to streamline processes. The manager oversees staff performance, provides coaching, participates in recruiting and training, and ensures the team follows attendance, performance, and operational policies. The position coordinates meetings and calendars for multiple Chefs, facilitates bi-weekly meetings with administrative staff in other parts of the country, maintains confidentiality, and works with HR and Payroll on staff time-off, leaves, and attendance records. General office duties and other assigned tasks are also included. The role works in a fast-paced kitchen environment with frequent interruptions, shared workspace, moderate to high noise, and possible slippery or uneven surfaces. The schedule is Monday through Friday, 6:00 a.m. to 2:30 p.m., with no weekends. The stated pay is $80,000 per year.

Requirements

Must have and maintain an active management-level food handler certification, such as ServSafe or another locally required certification, and comply with local food-handler requirements.
Strong understanding and knowledge of food and allergens.
Proven experience as an administrator.
Proficiency in MS Office, including Excel, Word, and Publisher; strong computer skills with Outlook, Microsoft Word, Excel, and PowerPoint.
Good planning and organizational skills.
Excellent verbal and written communication skills, and ability to communicate positively and effectively with employees, managers, customers, and vendors.
Ability to work independently while communicating and coordinating work with employees and organizations.
Proven track record of overseeing, training, and motivating administrative employees.
Ability to manage multiple tasks and adapt to changing schedules and priorities in a fast-paced environment.
Ability to use company-issued software proficiently and accurately.
Food knowledge and understanding of industry terms and products.
Analytical and problem-solving skills, including conflict mediation skills.
Ability to meet daily, weekly, and monthly deadlines and work under pressure in a diverse work environment.
Ability to execute duties with minimal direction.
A four-year degree in business or hospitality; alternatively, an A.A. degree plus three years of managerial experience, or five to seven years as a manager in lieu of a college degree.
At least two additional years of previous office management experience.
Excellent basic mathematical skills, including quickly adding, subtracting, multiplying, and dividing without a calculator.
Ability to interpret instructions provided in written, oral, diagram, or schedule format.
Must be authorized to work in the U.S.

Responsibilities

Manage the administrative workflow by assigning tasks to Café Admin staff with deadlines and quality expectations.
Plan and coordinate administrative procedures and systems, and devise ways to streamline processes.
Assess staff performance and provide coaching and guidance to support efficiency.
Participate in recruiting and training current and future staff.
Ensure the team follows policies related to attendance, performance, and operational protocols.
Stay updated on organizational changes and business developments.
Coordinate internal meetings and manage calendars for multiple Chefs.
Facilitate bi-weekly meetings with administrative staff in other areas of the country.
Maintain confidentiality of appropriate communications and documentation.
Coordinate with HR and Payroll to track administrative team time-off requests, leaves of absence, and attendance discrepancies.
Perform general office duties and other tasks assigned by Management.
Perform other duties as assigned.