CAFE MANAGER

Compass Group•Winter Park, FL

45d

About The Position

Morrison Healthcare is seeking a Café Retail Manager to oversee high-volume café retail operations in a healthcare setting. The manager is responsible for the successful retail and cafeteria operation of Food & Nutrition Services under the direction of the Director of Dining Services. The role includes supervising service and staff, maintaining financial and operational controls, and supporting safe, efficient, customer-focused café services.

Requirements

Good knowledge of food and catering trends, with a focus on quality, production, sanitation, food cost controls, marketing, and presentation.
Experience with cash retail operations.
Supervisory, leadership, management, and coaching skills.
Good written and verbal communication skills.
Ability to communicate with management, customers, and associates at various levels.
Knowledge of financial, budgetary, accounting, and computational practices.
Proficient computer skills, including various computer programs, Microsoft Office, email, and the Internet.

Nice To Haves

B.S. degree in Food Services Technology/Management or a related field, or an A.A. degree plus three years of directly related experience.
One to three years of retail operational foodservice management experience, depending on formal degree or training.
P&L accountability and contract-managed service experience.
Retail marketing experience.

Responsibilities

Plan and supervise special functions.
Maintain cash controls and payroll records.
Oversee hiring and training of hourly team members.
Promote customer satisfaction and good public relations through safe and efficient use of resources.
Direct staff in providing scheduled retail services in accordance with corporate policies and presentation standards.
Train staff in customer service, proper portioning, cashier skills, and safety and sanitation.
Complete required daily, weekly, and monthly reports on time and meet prescribed deadlines.
Communicate effectively with team members, patients, and families.
Implement and maintain cash-handling standards to prevent theft of services or company funds.