Cable Infrastructure MAC Coordinator & Project Manager - Telecommunications Network Analyst II - Digital and Technology Partners - Onsite - MSSN
About The Position
The Cable Infrastructure MAC Coordinator and Project Manager coordinates moves, adds, and changes (MAC) and small to medium cable infrastructure projects across the Mount Sinai Health System. The position supports the implementation and ongoing stability, reliability, and performance of low-voltage cable infrastructure serving patient care, research, and administration. It works with end users, cable contractors, vendors, Facilities project managers, architects, engineers, and Network and Telecommunication teams, while coordinating work tickets, materials, documentation, permits, budgets, and project closeout. The job posting describes the position as 100% onsite at Mount Sinai South Nassau (MSSN) as the primary location, with travel as needed to ambulatory clinics and other hospital sites. It also describes a three-days-onsite/two-days-remote schedule at Mount Sinai Health System.
Requirements
- Bachelor's degree in Computer Science or a related discipline.
- Seven years of experience in telecommunications and network management, or an equivalent combination of education and experience.
- Hands-on experience supporting and administering Alcatel-Lucent Enterprise OmniPCX Enterprise (OXE) PBX systems and associated peripherals.
- Working knowledge of OmniVista 8770 administration, voicemail systems, Visual Automated Attendant (VAA), OpenTouch Fax, and SIP-based telephony.
- Experience troubleshooting PBX call servers, remote/passive call servers, gateways, PRI/T1 and SIP connectivity, endpoint devices, call routing, and related voice infrastructure.
- Experience performing routine PBX administration, moves/adds/changes, system testing, documentation, and escalation to vendor/OEM support as needed.
- Familiarity with enterprise telephony endpoints and peripheral services, including IP/SIP phones, voicemail, automated attendants, paging, emergency/ring-down services, and fax integration.
- At least two years of experience in Enterprise Cable Infrastructure or an End User Computing Group.
- Working knowledge of cable infrastructure standards, including ANSI/TIA/EIA and 802.x standards.
- Working knowledge of Microsoft Office.
- Excellent collaboration, organizational, verbal, and writing skills.
Nice To Haves
- Working knowledge of ServiceNow, Podio, Microsoft Visio, and Revu Bluebeam.
Responsibilities
- Coordinate ServiceNow incident and request tickets for Mount Sinai end users.
- Coordinate Podio incident and request tickets for Mount Sinai cable contractors.
- Conduct end-user walkthroughs and develop scopes of work.
- Interface with cable contractors and oversee installation and completion of ticket work.
- Provide required Patient Control Risk Assessment (PCRA), Infection Control Risk Assessment (ICRA), and Life Safety permits for tickets.
- Coordinate cable material orders and deliveries with material vendors.
- Inventory and track material orders and deliveries.
- Track vendor and contractor spending using Excel.
- Mark up PDF drawings in Revu Bluebeam to show cable locations, pathways, and firewall penetrations.
- Create or update as-built Bluebeam and Visio drawings.
- Create or update Excel cable run lists.
- Oversee small to medium projects within the Health System.
- Coordinate with Facilities project managers, architects, and engineers on cable infrastructure designs.
- Coordinate project work with cable contractors and Network and Telecommunication teams.
- Oversee onsite cable contractors and address field conditions as they arise.
- Close out projects promptly, ensure as-built drawings are updated, and close out budgets.
- Follow internal processes for infection control, life safety, and fire safety.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
