JB106 - Full-Time Butler - New York, NY

British American Household Staffing•New York, NY
•$110,000 - $160,000•Onsite

About The Position

An exclusive ultra-high-net-worth private estate is seeking an experienced Butler / Personal Assistant to provide comprehensive lifestyle support and world-class service to the principals, their family, and distinguished guests. The role combines traditional butler duties with the structured efficiency and foresight of an executive-level personal assistant. The successful candidate will work with utmost confidentiality, poise, and initiative, anticipating household expectations and delivering bespoke service in a sophisticated estate environment. The position supports the family across global locations, including domestic and international travel, and involves organizing high-profile gatherings and lifestyle experiences within a supportive household team. The role begins with a thirty-day trial phase; a permanent, full-time commitment is contingent upon exemplary performance during the introductory period.

Requirements

  • At least 10 years of experience in private service, luxury hospitality, executive/personal assistance, or a comparable high-service environment.
  • At least 5 years of experience with a UHNW/HNW family; required.
  • Diploma or degree in Hospitality Management, Hotel Management, or Tourism and Hospitality.
  • Comfort working in a multi-staff household with an understanding of hierarchy, protocol, and etiquette.
  • Excellent organization, time management, and attention to detail.
  • Strong verbal and written communication skills.
  • Demonstrated discretion, integrity, sound judgment, composure under pressure, and ability to anticipate needs.
  • Strong computer literacy and administrative skills.
  • Legally authorized to work in the United States.
  • Employment is contingent on a background check, reference verification, and execution of a non-disclosure and confidentiality agreement.

Nice To Haves

  • Formal butler training or certification.
  • Prior experience in a private estate, family office, luxury hotel, or similar setting.
  • Valid U.S. driver's license with a clean driving record.
  • Knowledge of wine, beverages, wardrobe, or lifestyle services.
  • Additional language skills.

Responsibilities

  • Provide day-to-day personal support to the principals and family members.
  • Manage appointments, reservations, personal schedules, errands, and day-to-day requests.
  • Coordinate personal shopping, gifts, deliveries, correspondence, and other lifestyle requirements.
  • Research and arrange restaurants, entertainment, activities, and bespoke experiences.
  • Maintain confidential records of personal preferences and recurring arrangements, and manage each request through completion.
  • Deliver formal and informal butler service to the principals and their guests.
  • Prepare and serve beverages, meals, and refreshments with appropriate timing and presentation.
  • Maintain high standards of table service and dining etiquette, and assist with private dinners, receptions, and VIP entertaining.
  • Welcome and discreetly assist guests, anticipating their requirements while maintaining professional boundaries.
  • Communicate daily priorities and ensure tasks are completed to the family's standards.
  • Coordinate with household staff, vendors, and contractors.
  • Assist with household organization, inventory, and replenishment of personal and household items.
  • Identify issues proactively, follow up appropriately, and coordinate closely with the House Manager.
  • Coordinate and support domestic and international travel, including itineraries, transportation, accommodations, and dining.
  • Prepare luggage and personal items for travel, and liaise with drivers, aviation providers, and hotels.
  • Accompany the family during travel when required, maintaining continuity of service away from home.
  • Assist with planning and executing private dinners, celebrations, and VIP events.
  • Coordinate guest lists, invitations, table settings, and event logistics.
  • Liaise with caterers, florists, and other vendors to ensure events meet the family's standards with minimal disruption.
  • Maintain confidentiality regarding the family's personal, professional, financial, and social affairs and adhere to household privacy and security protocols.
  • Exercise sound judgment with sensitive information and interactions with guests and third parties, and represent the family professionally.
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