People Partner - New York, NY

Blue Bottle Coffee•New York, NY
•Hybrid

About The Position

The People Partner, NYC Metro, serves as a strategic advisor to cafe leadership, aligning people strategy with business objectives and supporting Blue Bottle’s company and culture. Under the direction of the Sr. Director, U.S. People, this role advises on day-to-day people matters, talent and workforce strategy, organizational health, team member engagement, and leadership development. The role synthesizes field observations, workforce analytics, and stakeholder feedback to inform People initiatives and operational priorities; leads cross-functional projects; and partners with People Relations to support a consistent team member experience and meet regulatory obligations. The position is hybrid, and employees must be based within 50 miles of the New York City Metro location.

Requirements

  • At least 6 years of progressive HR experience, including at least 4 years as a People Partner (HRBP) supporting multi-unit food and beverage, retail hospitality, or similarly operationally complex environments.
  • Bachelor’s degree.
  • Expertise in federal, state, and local employment law, labor and employee relations, and regulatory compliance, including experience with NYC Fair Work Week and Earned Safe and Sick Time regulations.
  • Demonstrated expertise across HR disciplines, including new location openings, talent management, compensation and benefits strategy, and workforce planning.
  • Ability to apply strategic judgment to complex, market-specific situations.
  • Sound judgment and integrity, with the ability to make timely decisions that balance risk, business impact, and employee experience.
  • Strategic thinking, business acumen, data-driven decision-making, and sound judgment.
  • Ability to build trust at all levels and advise credibly on complex people and organizational matters.
  • Ability to champion talent development and high performance, support team member growth, address performance gaps, and drive accountability.
  • Strong collaboration, communication, organization, and results-orientation, including the ability to influence stakeholders, explain complex people strategies as actionable plans, present to leadership, and manage competing priorities.
  • Must be based within 50 miles of the New York City Metro location.

Nice To Haves

  • Master’s degree, SPHR/SHRM-SCP certification, or equivalent experience.

Responsibilities

  • Serve as a strategic advisor and thought partner to cafe leadership on day-to-day people matters, reviews, performance management, and other people-related issues.
  • Partner with business leaders on workforce planning and talent strategy, identify and mitigate retention risks, strengthen leadership capability and high-performing teams, and support succession planning.
  • Conduct regular cafe visits to assess team dynamics, leadership effectiveness, and organizational health, using observations and data to recommend strategies that strengthen engagement and workforce effectiveness.
  • Synthesize field insights, workforce analytics, and stakeholder feedback to influence People initiatives, operational priorities, and team member development investments.
  • Maintain cross-functional partnerships across the People function to ensure company-wide programs are strategically designed, effectively deployed, and continuously improved based on business needs, impact, and team member feedback.
  • Lead cross-functional project teams delivering strategic People initiatives on time and to specification, aligned with organizational goals and measurable business impact.
  • Maintain expertise in regulatory requirements and HR best practices across assigned geographies, advising leadership on compliance risks and emerging trends.
  • Partner with People Relations to ensure a consistent, positive team member experience across cafes while meeting regulatory obligations.

Benefits

  • Comprehensive health, dental, and vision coverage for eligible employees starting on the first day.
  • Best-in-class coffee training and continuing education.
  • Free membership in the Specialty Coffee Association of America and discounts on events, including Expos and Championships.
  • 401(k) plan.
  • Paid time off and paid volunteer hours.
  • 50% discount on products online and in cafes, including food, beverages, whole-bean coffee, and merchandise.
  • Flexible spending account and commuter benefits.
  • Employee Assistance Program.
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