JD - Management - NY Time Square, New York, NY

JD Sports Fashion • New York, NY

3d • $64,350 - $72,000 • Onsite

About The Position

The Management team member is responsible for managing daily store operations, inspiring a high-performing team, and delivering exceptional customer experiences. The role has autonomy to shape store success and contribute to company growth. Duties include team leadership, customer service, sales and profitability, store operations, financial management, local marketing and community engagement, and identifying improvements through industry and competitor awareness. Additional duties and projects may be assigned.

The position requires availability to open and close the store, including mornings, days, and nights, and availability on weekends and holidays. Assistant Store Managers have a minimum standard work week of five days and an average standard work week of 44 hours, with increased hours during peak sales periods. Floor Managers require at least five days of availability and a minimum standard 30-hour work week. Punctuality and regular attendance, reliable transportation, and clear English communication and literacy are required. The role may require moving to different company locations based on operational needs and career growth.

The work takes place in a moderately noisy retail setting and involves prolonged standing, stooping, kneeling, reaching, pulling, possible ladder or stair use, and regularly lifting items weighing 5–25 pounds, with heavier weights possible in certain circumstances. Good vision, including color differentiation, is required. Applicants must be at least 18 years old. Reasonable accommodations may be made to enable qualified individuals to perform essential functions.

Requirements

• Proven experience as a Retail Store Manager or in a similar role, with a track record of achieving sales targets and managing a team.
• Strong leadership abilities and excellent communication, interpersonal, and organizational skills.
• Passion for outstanding customer service and creating memorable shopping experiences.
• Ability to analyze sales data, manage budgets, and make data-driven decisions.
• Willingness to work flexible hours, including weekends and holidays, as needed.
• Proficiency in retail management software and basic computer applications.
• Assistant Store Manager: open availability to work the hours necessary to open and close the store, including mornings, days, and nights; minimum standard work week of five days; average standard work week of 44 hours, with increased hours during peak sales periods.
• Floor Manager: availability during store opening and closing hours, including mornings, days, and nights; minimum five days of availability; minimum standard 30-hour work week.
• All management roles require weekend and holiday availability, punctuality and regular attendance, and reliable transportation.
• Must speak English clearly to converse with customers and supervise staff, and be able to read and write English and perform business-related mathematics.
• Must be at least 18 years old.
• Ability to meet the listed physical demands, with reasonable accommodations where applicable.

Nice To Haves

• High School Diploma or GED equivalent.
• Two or more years of retail leadership experience, strongly preferred.
• Equivalent combination of education and experience.

Responsibilities

• Recruit, train, and develop a motivated team; foster a positive work environment, set clear goals, and provide ongoing feedback.
• Deliver an exceptional shopping experience by addressing customer needs, resolving issues, and maintaining high customer service standards.
• Drive store sales and profitability through merchandise management, promotional strategies, and achievement of sales targets.
• Oversee daily operations, including inventory management, visual merchandising, and store maintenance.
• Ensure compliance with company policies, procedures, and health and safety regulations.
• Manage store budgets, control expenses, and analyze sales data to optimize performance and revenue growth.
• Implement local marketing initiatives and build community relationships to enhance brand presence and attract customers.
• Monitor industry trends and competitor activity, identify opportunities for improvement, and implement innovative solutions.
• Perform additional duties and projects as required.

Benefits

• Competitive compensation package.
• Health benefits.
• Retirement plans, including eligibility for the company 401(k) plan.
• Employee discounts.
• Career advancement opportunities and professional development.
• Assistant Manager bonus opportunities if store KPIs are met.
• Full-time roles are eligible for medical, dental, and vision benefits, sick leave, parental leave, and company-paid time off.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED