Premium Clubs Busser-Ford

Legends Global•Denver, CO

About The Position

The Busser is responsible for resetting and maintaining the Premium Ford and Summit Club in a speedy, professional, and effective manner. The role maintains cleanliness in the premium lounge and service areas, clears and resets tables, and transports tableware to the dish room or premium dish pit. The Busser also assists with food delivery and buffet resets, performs assigned side work and general cleaning, and responds appropriately to guest requests. This role serves events in Ford or Summit and requires working in a fast-paced, high-volume environment.

Requirements

  • High school diploma or equivalency.
  • Experience in the food and beverage industry.
  • Ability to work long hours and flexible shifts, including nights, weekends, and holidays during Nuggets or Avalanche games and Mammoth and summer concerts.
  • Ability to succeed in a fast-paced, premium, high-volume environment.
  • Ability to maintain personal hygiene and a well-groomed appearance.
  • Ability to work independently or as part of a team during setup and service.
  • Willingness and drive to exceed guest expectations.
  • Ability to listen effectively and take direction from a supervisor.
  • Excellent knowledge of food and beverage preparations, service standards, guest relations, and etiquette.
  • Ability to transport up to 50 pounds continuously.
  • Ability to stand and walk for long periods for the majority of the shift.
  • Ability to lift heavily laden trays of dirty dishes weighing 30 pounds and carry them 100 feet.
  • Ability to push or pull carts weighing up to 50 pounds.
  • Ability to work in loud, crowded environments.
  • Ability to understand and follow directions and guest requests in English.
  • Ability to obtain and maintain a TEAM Coalition Alcohol Management Certificate.

Responsibilities

  • Maintain the cleanliness of the premium lounge and service areas.
  • Clear tables after guests finish and take tableware to the dish room, placing items in appropriate areas for washing; transport dishes to the premium dish pit at the end of the night.
  • Clean tabletops, chairs, booths, and floors between settings; reset and arrange tabletops.
  • Respond appropriately to guest requests.
  • Assist with running food from the kitchen and resetting the buffet as needed.
  • Attend mandatory meetings and perform all assigned side work.
  • Roll silverware, restock coolers, fill candy or popcorn bags, run food, and refill coolers.
  • Perform general cleaning tasks to meet health and safety standards.
  • Complete other duties as assigned by the supervisor.
  • Follow safe work habits, safety policies, procedures, and regulations; complete company-wide and job-specific safety training.
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