Busser - Foundry Grill Restaurant

Sundance Mountain Resort•Sundance, UT

About The Position

The Busser supports guest service at Foundry Grill by greeting guests, preparing and maintaining the dining room, delivering and refilling water, assisting servers with food service and clearing, and resetting tables promptly. The role also includes stocking service stations, bussing trays, polishing silverware and glassware, completing pre-service and closing side work, coordinating with dishwashers, and ensuring work is inspected by management before leaving. Employees are expected to provide accurate information about food, service, and resort offerings; handle situations professionally; maintain a neat appearance in the designated uniform and name tag; and contribute positively to the guest and employee experience. This is a part-time, year-round position with variable AM and PM shifts, Monday through Sunday. Availability on weekends and holidays is required.

Requirements

  • High school diploma or GED, or one to three months of related experience and/or training, or an equivalent combination of education and experience.
  • Previous food service experience.
  • Customer service experience.
  • Must have or obtain a current food handlers permit within 30 days of employment.
  • Must be available to work weekends and holidays.
  • Ability to regularly stand, walk, use hands to handle or feel, reach with hands and arms, and talk or hear.
  • Ability to occasionally climb or balance; stoop, kneel, crouch, or crawl; and taste or smell.
  • Ability to regularly lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.
  • Close vision, distance vision, peripheral vision, and depth perception.

Nice To Haves

  • Prior serving or bussing experience in a full-service restaurant is preferred.

Responsibilities

  • Warmly greet each guest.
  • Ensure the dining room is set and ready for service to the Sundance standard.
  • Deliver bottled or tap water to guests and refill glasses as needed.
  • Assist with serving and clearing food as directed by the server.
  • Ensure proper sequence of service for guests.
  • Reset tables within two minutes of a guest's departure.
  • Stay productive and contribute positively to the guest experience.
  • Stock service stations and buss trays.
  • Buff silverware and glasses.
  • Provide guests with accurate information about food, service, and resort offerings.
  • Handle a variety of situations in a positive and professional manner.
  • Maintain a clean, neat appearance in a complete, wrinkle-free designated uniform and name tag.
  • Complete pre-service and end-of-shift side work, including cleaning and closing responsibilities.
  • Work cooperatively with dishwashers and ensure dirty dishes are handled according to protocol.
  • Have work inspected by management before departing.
  • Speak positively about guests and fellow employees.

Benefits

  • Employee discounts on dining and resort amenities.
  • Training and development opportunities.
  • Supportive team environment focused on collaboration and personal development.
  • Active Season Pass.
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