Busser - TAO Uptown Restaurant New York
About The Position
The Busser assists floor and cocktail servers with guest-service steps and resets tables quickly, professionally, and effectively. The role interacts courteously with dining room and lounge guests, team members, and supervisors to provide gracious hospitality. Bussers help maintain clean, orderly tables and venue spaces, communicate guest needs to service and kitchen teams, deliver and refill water, clear and reset tables, and contribute actively to guest satisfaction. They prepare floor and side stations, complete opening and closing side-work, attend service meetings and training, and support fellow team members and other duties as assigned. The position requires previous hospitality and busser experience, and experience in a high-volume restaurant, nightclub, or lounge. Work may involve extended or irregular hours, evenings, weekends, and holidays. The environment may be fast-paced and stressful, with varying noise and crowd levels and exposure to smoke, cleaning materials, and hot kitchen elements. Physical demands include standing for extended periods, kneeling, bending, moving quickly, and pushing or lifting up to 75 pounds.
Requirements
- Previous hospitality experience.
- Previous busser experience.
- Previous experience in a high-volume restaurant, nightclub, or lounge.
- Ability to write and communicate verbally.
- Ability to print legibly for team members, management, and guests.
- Ability to kneel, bend, and stand for extended periods, and move quickly.
- Ability to push and lift up to 75 pounds.
- Ability to interact professionally and courteously with internal and external customers, managers, and coworkers.
- Ability to maintain confidentiality.
- Ability to work in a fast-paced, busy, and somewhat stressful environment.
Responsibilities
- Anticipate and accommodate guests’ needs.
- Maintain the cleanliness and orderliness of tables.
- Communicate guest needs to front-of-house and heart-of-house support staff, servers, managers, and chefs.
- Deliver and refill water as requested by guests or directed by servers.
- Clear and reset tables and clean table areas, including banquettes, during service.
- Participate actively in service to help ensure guest satisfaction.
- Maintain the cleanliness of stations and the venue.
- Comply with Department of Health and company sanitation standards.
- Set up floor and side stations, perform side-work, and complete opening and closing procedures as directed by management.
- Ensure tables, chairs, and banquettes are clean and free of debris; set tables properly; wipe down seating and tables; and stock side stations with prescribed supplies.
- Mark tables for upcoming courses when available.
- Report equipment or furniture breakage and damage to management immediately.
- Attend and participate in daily pre-service meetings, training sessions, and departmental meetings.
- Learn from and share knowledge with team members, leading by example.
- Maintain a positive and professional attitude and appearance.
- Work collaboratively and support fellow team members.
- Complete additional tasks as assigned.
Benefits
- State Applicable Time Off
- Pet Insurance
- 401(k) Retirement Program with Employer Match
- Employee Assistance Program
- TAO Savings Marketplace
- Employee Discounts
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What This Job Offers
Job Type
Part-time
Education Level
No Education Listed
