Busser / Food Runner $16.50 + tips

Westwood Country Club•Austin, TX

8d•Onsite

About The Position

Westwood Country Club is a premier family-oriented athletic club in central Austin that provides recreation and dining services to its members. The Busser/Food Runner supports servers and banquet personnel with setup, service, and cleanup, and helps maintain a clean, welcoming dining environment. Service employees are expected to provide exceptional customer service with a friendly, upbeat, customer-first attitude, work quickly and accurately in a fast-paced food-service environment, multitask, and proactively respond to members’ needs. This is an hourly full- or part-time position paying $16.50 per hour, plus tips. The schedule is flexible and averages 40 hours per week, with possible overtime. Benefits listed as applying to non-seasonal, full-time employees include paid time off, company-paid health care, and a 401(k) match. Employees also have access to the employee meal program and lounge. The role requires standing and working for extended periods in a hot, humid, and sometimes loud environment, as well as working quickly and accurately in a fast-paced kitchen. The employee must be able to lift at least 50 pounds consistently.

Requirements

Food Handlers' Certification is required.
Previous experience busing and/or serving in a restaurant or food-service environment is preferred.
Ability to work quickly and accurately in a fast-paced food-service and kitchen environment.
Friendly, upbeat attitude and a customer-first approach.
Ability to multitask, take initiative, think through problems and unexpected situations, and proactively recognize members’ needs.
Ability to use discretion and work independently and as part of a team.
Knowledge of the Club’s service standards and operating procedures.
Knowledge of proper table-service etiquette, event setup, table sizes and appropriate use of space, and table settings for formal daytime and evening events.
Ability to lift at least 50 pounds consistently.
Ability to stand and work for long periods in a hot, humid, and sometimes loud environment.

Nice To Haves

Previous experience in a fine-dining establishment is preferred.

Responsibilities

Assist servers with setup, service, and cleanup tasks, including serving water as guests are seated.
Carry food trays to tables and stock servers’ stations with supplies.
Remove soiled linens and dishes, take them to the dishwashing area, and replace linens with clean ones.
Set tables with silverware, glassware, and other items, and prepare and clean dining room areas.
Collect trash from the dining room, kitchen, and other specified areas after service.
Dust chairs before and after meals; keep ice bins and buckets filled; set up, empty, and fold napkins and breadbasket folds.
Clean up spills and broken service ware and address similar issues during service with minimal disruption to members.
Help the Dining Room Captain, servers, and other employees ensure Club policies and procedures are followed consistently.
Assist banquet personnel with setup, service, and cleanup after banquet functions.
Attend trainings and meetings, and move tables and chairs as needed.
Reset tables for the next meal and help maintain a fully stocked buffet.
Perform other appropriate busser duties as assigned.