Business Travel Sales Manager

HEI Hotels and Resorts • Miami, FL

21d

About The Position

The Business Travel Sales Manager assists the Director of Sales in reaching agreed-upon business travel revenue goals, particularly by soliciting national accounts. The role develops business transient revenue through prospecting, presentations, contract development, negotiation, and closing sales. It sells the hotel’s services to prospective and existing clients, documents account activity, and coordinates with hotel departments to provide high-quality service.

Requirements

• At least 3 years of past sales experience is preferred.
• Hotel experience is preferred.
• Advanced knowledge of market trends, competition, and the hotel's key customers.
• Experience in business travel at a hotel of similar size and quality.
• Computer skills, including Microsoft Word, Excel, and Delphi.
• Advanced knowledge of sales skills, revenue management, training, and motivating peers.
• Knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, business plans, repairs and maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning.
• Ability to adapt communication style to different audiences, including supervisors, coworkers, and the public.

Nice To Haves

• At least 3 years of past sales experience.
• Hotel experience.

Responsibilities

• Solicit new and existing accounts to meet or exceed business travel revenue goals through telephone prospecting, outside sales calls, site inspections, and written communication.
• Generate business transient revenue through prospecting, presentations, developing contracts, negotiating, and closing sales.
• Sell all facets of the hotel to previous, current, and potential clients, orally and in writing.
• Manage and document account details through solicitation and closing.
• Coordinate the participation of hotel departments in servicing accounts.
• Prepare information for, meet with, and entertain clients as appropriate to potential business from each account.
• Communicate clear direction to hotel departments, verbally and in writing, to ensure high-quality customer service.
• Participate in daily business review meetings, pre-convention meetings, training, and other sales-related meetings as required.
• Attend trade shows, community events, and industry meetings.
• Comply with attendance rules and be available to work regularly.
• Perform other job-related duties as assigned.

Benefits

• Medical insurance through Anthem Blue Cross Blue Shield.
• Dental insurance through Anthem Blue Cross Blue Shield.
• Vision insurance through EyeMed.
• Vacation, sick, and holiday programs.
• Pet insurance through the ASPCA.
• Supplemental, spousal, and child life insurance.
• Short- and long-term disability coverage.
• 401(k) savings plan with matching funds.
• Discounts through the YouDecide and Hotel Room Discount programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed