Business Travel Sales Manager
About The Position
The Business Travel Sales Manager assists the Director of Sales in reaching agreed-upon business travel revenue goals, particularly by soliciting national accounts. The role focuses on producing business transient revenue through prospecting, presentations, contract development, negotiation, and closing sales. The manager sells all facets of the hotel, manages account details, coordinates departments to service accounts, and communicates direction to hotel teams to ensure high-quality customer service. The position also involves client meetings and entertainment, participation in sales and operational meetings, and attendance at trade shows, community events, and industry meetings.
Requirements
- Three or more years of past sales experience preferred.
- Must have experience in business travel at a similar-size and quality hotel.
- Advanced knowledge of market trends, competition, and the hotel’s key customers.
- Computer skills, including Microsoft Word, Excel, and Delphi.
- Advanced knowledge of sales skills, revenue management, and training and motivating peers.
- Knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, business-plan preparation, repairs and maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning.
- Ability to adapt communication style to different audiences, including supervisors, coworkers, and the public.
Nice To Haves
- Hotel experience preferred.
- Three or more years of past sales experience preferred.
Responsibilities
- Solicit new and existing accounts to meet or exceed business travel revenue goals through telephone prospecting, outside sales calls, site inspections, and written communication.
- Produce business transient revenue through prospecting, presentations, contract development, negotiation, and closing sales.
- Maximize revenue by selling all facets of the hotel to previous, current, and potential clients, orally and in writing.
- Manage and document account details to complete solicitation and closing activities, and coordinate departments’ participation in servicing accounts.
- Prepare for, meet with, and entertain clients as appropriate to potential business from the account.
- Communicate clear direction to hotel departments, verbally and in writing, to support high-quality customer service.
- Participate in daily business review meetings, pre-convention meetings, training, and other required sales-related meetings.
- Attend trade shows, community events, and industry meetings.
- Follow attendance rules and be available to work regularly.
- Perform other job-related duties as assigned.
Benefits
- Medical insurance through Anthem Blue Cross Blue Shield
- Dental insurance through Anthem Blue Cross Blue Shield
- Vision insurance through EyeMed
- Vacation, sick, and holiday programs
- Pet insurance through ASPCA
- Supplemental, spousal, and child life insurance
- Short- and long-term disability plans
- 401(k) savings plan with matching funds
- Discounts through YouDecide and the Hotel Room Discount program
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
