About The Position

DGI is recruiting multiple Business Travel Consultants to join its US Operations Team. DGI is a full-service Travel Management Company serving humanitarian, academic, and not-for-profit sectors. The Operations Team supports academic and charity clients with travel services. The role involves handling complex travel bookings and supporting clients, and includes comprehensive training in the company’s reservation systems and processes. This is a remote role based in the US, with interest in candidates on the East Coast. Working hours are Monday to Friday, 08:30–17:15 ET, with one weekend shift every six weeks in lieu of a weekday. Flexible working is supported where feasible and consistent with the role and business requirements.

Requirements

  • Demonstrable energy and self-motivation, and a passion for travel.
  • Experience handling high volumes of email and telephone requests and processing complex travel bookings.
  • Good CRS knowledge.

Nice To Haves

  • Previous experience working as a Business Travel Consultant.
  • Knowledge of Galileo.

Responsibilities

  • Process complex travel bookings in response to high volumes of email and telephone requests.
  • Work toward individual and team targets.
  • Provide travel support to academic and charity clients.

Benefits

  • Competitive salary plus OTE bonus.
  • 13 vacation days plus 5 PTO days.
  • Work laptop.
  • A range of benefits.
  • Comprehensive role training.
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