Regional HR Business Partner - East Coast

Joe & the Juice / United States•New York, NY

12h•$130,000 - $160,000

About The Position

JOE & THE JUICE is seeking a strategic, commercially minded Regional Human Resources Business Partner to support stores across its East Coast markets and serve as the primary People partner to Operations leadership. The role advises District Managers, Market Managers, and Regional Operations leaders, and develops scalable people practices to support the growth of the U.S. business. This is a field-based role with ownership of the region’s people agenda, including talent and performance, employee relations, compliance, and change. The position is based in SoHo, New York, requires residence within the assigned East Coast market, and involves travel throughout assigned out-of-state markets as business needs require. It reports to the People Director, US. The posted salary range is $130,000–$160,000, and the position is open until filled.

Requirements

At least 5 years of Human Resources Business Partner experience.
Experience supporting multi-unit operations across multiple states.
Experience supporting retail, hospitality, restaurant, food and beverage, or other consumer-facing industries.
Ability to maintain a regular presence in stores and travel throughout assigned out-of-state markets as business needs require.
Strong employee relations, compliance, and workplace investigation experience.
Demonstrated ability to coach and influence operational leaders.
Strong understanding of federal, state, and local employment laws and the ability to interpret them.
Experience managing leaves of absence, accommodations, and benefits escalations.
Proficiency with HRIS systems and HR reporting.
Experience using workforce data and business metrics to inform decisions.
Experience supporting rapid growth and organizational scaling.
Experience supporting new market openings and organizational transformation initiatives.
Strong judgment, discretion, and communication skills, and credibility as a trusted advisor to senior operational leaders.
Comfort working in a fast-paced, high-growth, high-volume environment.
Must reside within the assigned East Coast market.

Nice To Haves

Bachelor’s degree in Human Resources, Business, or a related field.
SHRM-CP, SHRM-SCP, PHR, or SPHR certification.

Responsibilities

Advise and partner with operational leaders, including District Managers, Market Managers, and Regional leaders.
Translate operational priorities into people strategies that improve business performance.
Use workforce data, turnover trends, engagement metrics, and talent insights to inform decisions; report on people trends and action plans.
Lead employee relations matters, including investigations, grievances, corrective action, and terminations; partner with Legal and HR leadership on escalations and organizational risk.
Lead compliance with federal, state, and local employment laws and regulations.
Partner on organizational design, workforce planning, staffing forecasts, succession planning, and leadership capability initiatives.
Support talent reviews and succession planning, identify high-potential employees, evaluate internal candidates, and partner on development plans.
Partner with Talent Acquisition on hiring plans and the recruiting pipeline, and support onboarding for new hires and store leaders.
Lead regional performance management and coach leaders on accountability, reviews, improvement plans, promotions, and recognition.
Support leadership development and talent programs, and train managers on employee relations, labor law, and performance topics.
Maintain accurate employee records, HRIS data, and personnel documentation; support workplace injury reporting and safety programs with Operations.
Conduct exit interviews and ensure termination paperwork and final pay are completed accurately and on time.
Coordinate leaves and accommodation requests, including FMLA, ADA, and applicable state and local leave laws, and support return-to-work planning.
Partner with benefits and payroll teams on benefits questions, leave pay, and employee escalations; communicate benefits programs and enrollment to field teams.
Advise leaders on compensation, job leveling, pay equity, and promotions; support annual compensation reviews and bonus cycles.
Support workplace injury and incident reporting and safety programs in partnership with Operations and the insurance carrier.
Support regional growth and change initiatives, including new market openings and store launches.
Drive adoption of people programs, processes, and operational initiatives, and identify opportunities to improve efficiency, consistency, and scalability.
Champion JOE & THE JUICE culture and values across markets.
Support engagement, retention, and employee experience initiatives, including survey execution, analysis, and action planning.
Perform additional duties and projects as business needs require.