Business Technology Lead

Trisura Guarantee Insurance Company•Chicago, IL

3d•$105,000 - $125,000•Hybrid

About The Position

Trisura Insurance Company (TIC) is seeking a highly motivated Business Technology Lead for its Business Technology Solutions (BTS) team. The role aligns business strategy with technology solutions across Trisura’s North American platform and serves as a key liaison between leadership and IT. The successful candidate will ensure that systems, data, and processes support efficient, scalable, high-quality operations, and will use business-process expertise and strategic thinking to lead cross-functional initiatives that improve operational efficiency and support growth. The Business Technology Lead will support Structured Solutions and Ceded Reinsurance, enabling the platforms, data, and integrations needed to onboard partners efficiently and manage program performance at scale. Structured Solutions is Trisura’s fronting and program business, partnering with managing general agents, program administrators, and risk-bearing capital partners to bring specialty insurance programs to market. Its work includes underwriting oversight, regulatory and compliance governance, claims and policy administration, and reinsurance structuring. The position is described as hybrid in Chicago; remote work is not available. The salary range is $105,000 to $125,000, plus bonus under the company plan.

Requirements

Bachelor’s degree in Business, Technology, or a related field.
At least 5 years of experience in insurance or in technology roles supporting insurance functions.
Strong understanding of the end-to-end software lifecycle and related systems.
Experience leading technology or process improvement initiatives in a complex environment.
Strong analytical, problem-solving, and decision-making skills.
Excellent communication and stakeholder management abilities.
Experience working with Agile methodologies and cross-functional teams.
Familiarity with cloud-based systems, data platforms, and integration patterns.

Nice To Haves

Experience with AI, automation, or advanced analytics in insurance operations.

Responsibilities

Act as the primary liaison between business leadership and IT, translating business objectives into technology strategies and solutions.
Develop and maintain a technology roadmap aligned with business priorities and enterprise IT strategy.
Lead initiatives to optimize and automate business processes, reducing cycle times, manual effort, and operational inefficiencies.
Oversee delivery of business-related initiatives in partnership with Engineering, PMO, Data & AI, and IT Operations teams.
Collaborate with Data & AI teams to introduce advanced analytics, automation, and AI-driven capabilities in technology solutions.
Manage demand intake and prioritize technology initiatives based on business value, ROI, and strategic alignment.
Establish and track success metrics—including cycle time, cost, quality, and customer experience—for initiatives.
Conduct post-implementation reviews to validate value realization and drive continuous improvement.
Manage and rationalize technology vendors and platforms, ensuring integration, performance, and alignment with enterprise standards.
Ensure compliance with regulatory, security, and data privacy requirements in partnership with Information Security teams.
Drive adoption of new technologies and processes through change management and stakeholder engagement.
Support Structured Solutions and Ceded Reinsurance by enabling platforms, data, and integrations for efficient partner onboarding and program performance management at scale.