Business Systems Manager
Cleanslate Group•Linden, NJ
•Onsite
About The Position
Cleanslate is actively recruiting a Business Systems Manager to join our office in Linden, NJ! Cleanslate is a leading provider of cleaning and hygiene solutions to the institutional, commercial, and retail markets since 2004. Our focuses include manufacturing and distribution of products as well as service and training for our customers. We strive to exceed our objectives of helping to drive greater customer satisfaction.
Requirements
- 5-8 years of experience spanning IT systems administration, Salesforce administration, and/or technical project coordination.
- Salesforce Certified Administrator required; Advanced Administrator certification a strong plus.
- Hands-on experience with a business ERP (SAP Business One or similar) preferred.
- Working familiarity with BI/reporting tools (Power BI or similar) and helpdesk/ticketing platforms (Freshdesk/Freshservice or similar).
- Track record of managing multi-stakeholder projects from scoping through go-live.
- Excellent written communication; comfortable structuring updates around problem, action taken, and resolution.
- A demonstrated habit of surfacing problems early rather than absorbing or quietly managing around them.
Responsibilities
- Serve as primary administrator across core business systems (Salesforce, Freshdesk, Monday.com, and supporting platforms).
- Manage user provisioning, deprovisioning, permissions, and access audits.
- Troubleshoot day-to-day issues and coordinate with vendors on fixes, upgrades, and maintenance windows.
- Maintain living documentation for every system you administer- configuration, processes, and known issues.
- Run technology and systems projects end-to-end: planning, timeline, testing, implementation, and vendor coordination.
- Track milestones and proactively flag schedule or scope risk before it becomes a surprise.
- Support new system rollouts and enhancements identified by the Director.
- Own configuration, workflows, page layouts, and user management.
- Build and maintain reports and dashboards for business stakeholders.
- Partner with the Director to scope and deliver ongoing enhancements.
Benefits
- Employer subsidized Health, and Dental.
- FREE Vision, and Life Insurance
- Generous 401(k) Matching
- Paid Holidays
- Paid Time Off as well as paid birthday time off
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
