Business Systems Technology Manager

TEKsystems•Boston, MA

8d•$75 - $100•Hybrid

About The Position

The Business Systems Technology Manager owns and improves the systems supporting Finance, Legal, HR, and Operations at a 75-person company in Boston. The role combines systems administration, software development, integration ownership, vendor evaluation, and collaboration with colleagues across the business. The manager develops and administers NetSuite, configures integrations and workflows, and turns business processes into reliable systems. The position emphasizes end-to-end ownership, favoring native solutions where practical and maintaining clear documentation. The role partners with business leaders to shape systems roadmaps, gather and prioritize requirements, analyze and redesign processes, and contribute to strategic planning. It administers and develops NetSuite, supports Ironclad and Procure-to-Pay workflows, and maintains employee lifecycle automation across JumpCloud, Egnyte, Celigo, BambooHR, and NetSuite. The manager owns Celigo integrations, documents data flows and APIs, monitors errors, and addresses integration risks. Additional work includes system evaluations and implementations, testing and adoption, Jira sprint management, Notion documentation, user training, and adherence to cybersecurity, compliance, and change-control governance. The position is a contract role based in Boston, Massachusetts, and is hybrid. The posted pay range is $75.00–$100.00 per hour. The employer states that eligible temporary-role benefits may include medical, dental, and vision coverage; critical illness, accident, and hospital coverage; a 401(k) plan; life insurance; short- and long-term disability; an HSA; transportation benefits; an Employee Assistance Program; and time off or leave.

Requirements

Bachelor's degree in information systems, computer science, business administration, finance, or a related field, or equivalent experience.
At least 5 years of experience in business systems, ERP administration, or software engineering supporting Finance and Operations.
Hands-on NetSuite administration and SuiteScript 2.1 development, including client scripts, Suitelets, and RESTlets shipped to production.
Integration development using an iPaaS such as Celigo, Workato, Boomi, or MuleSoft, or directly against REST APIs, including authentication, error handling, and retries.
Working SQL knowledge and a solid understanding of relational and SaaS data models.
Experience with requirements analysis, process modeling, and business process improvement.
Experience planning and delivering cross-functional system projects, with SDLC and change-control discipline.
Familiarity with compliance standards such as SOX, 21 CFR Part 11, GDPR, or ISO 27001.
Ability to own systems end to end, scope work, validate changes with internal stakeholders before deployment, and provide thorough documentation.
Ability to collaborate with non-technical colleagues, communicate scope limitations clearly and respectfully, and build useful, adopted solutions.
Clear written communication skills for technical specifications, how-to guides, and company-wide notes.
Curiosity, analytical ability, attention to detail, composure under pressure, and willingness to contribute on a small team.

Nice To Haves

Python, AWS, or business intelligence tools such as Power BI, Tableau, or Spotfire.
Experience with Ironclad or another contract lifecycle management platform.
Experience with BambooHR or another HRIS.
Experience with Procure-to-Pay processes, including PO approvals, vendor bills, or AP automation.
Experience using LLM APIs in business workflows.
Biotechnology or life sciences experience.

Responsibilities

Partner with Finance, Contracts, HR, and Operations leaders to shape roadmaps for business systems.
Gather requirements through workshops, interviews, and process mapping, then define and prioritize work with impact, risk, and success criteria.
Analyze and redesign business processes, including processes that are not yet defined, and contribute to IS&T strategic planning for Business Operations.
Administer and develop NetSuite, including SuiteScript 2.1, saved searches, custom records and fields, roles and permissions, sandbox refreshes, and SDF deployments using Git source control.
Administer Ironclad CLM, configure workflows and record permissions, maintain NetSuite purchase-order and Ironclad status synchronization, and support the Contracts team.
Support Procure-to-Pay in NetSuite, including purchase request and PO forms, approvals and SLA notifications, vendor onboarding, and AP automation.
Maintain employee lifecycle automation across JumpCloud, Egnyte, Celigo, BambooHR, and NetSuite, including SSO/SCIM provisioning.
Own Celigo integrations connecting NetSuite, Ironclad, BambooHR, and JumpCloud, including flow design, webhooks, file handling, error handling, monitoring, and automated Jira tickets for sync failures.
Map data flows with stakeholders, document API integrations and data dependencies, and address integration risks.
Keep configurations aligned with information security and regulatory requirements and support computer system validation as needed.
Apply AI tooling where useful, such as extracting vendor quote data into purchase-order fields using the Claude API.
Lead system evaluations by running RFIs and vendor deep dives, building comparison scorecards, and presenting recommendations to leadership.
Favor native platform capabilities and existing infrastructure before building custom solutions or adding licensing costs.
Drive implementations through testing, go-live, and adoption, and measure post-launch impact.
Manage work in Jira sprints and document it in Notion using standard templates.
Produce SOPs, how-to guides, go-live communications, and end-user training.
Follow cybersecurity and compliance governance, including change control.