Business Systems Manager
Pacific Lifestyle Homes•Vancouver, WA
•Onsite
About The Position
Pacific Lifestyle Homes is seeking a Business Systems Manager responsible for the administration, optimization, and strategic development of the company’s ERP system and related business applications. This role ensures that core systems effectively support financial and operational processes across the organization. As Business Systems Manager, you will serve as a critical bridge between business operations and technology, partnering with Finance, Construction, and Purchasing teams to improve workflows, enhance data integrity, and drive adoption of system-based solutions. This role requires a balance of business process understanding, systems expertise, project management capability, and strong interpersonal influence.
Requirements
- 7–15+ years of experience in ERP systems, business systems, or applications management
- Experience in construction, homebuilding, or job cost environments strongly preferred
- Demonstrated experience leading system implementations or major system enhancements
- Experience managing cross-functional projects and working with external vendors
- Proven track record of improving business processes through system solutions
- Strong understanding of Finance and Operations workflows
- Ability to identify inefficiencies and implement practical improvements
- Strong ability to plan, prioritize, and execute complex initiatives
- Experience managing multiple projects and stakeholders simultaneously
- Results-oriented with strong follow-through and accountability
- Solid understanding of ERP systems, data structures, and integrations
- Ability to troubleshoot issues and translate technical concepts into business terms
- Strong ability to work across departments and build relationships
- Effective communicator with both technical and non-technical audiences
- Ability to drive adoption of improved processes and systems
- Comfortable challenging existing practices and leading change
- Proactive and self-directed with strong accountability
- Takes full ownership of systems environment and outcomes
Nice To Haves
- Experience in construction, homebuilding, or job cost environments
Responsibilities
- Administer and maintain ERP system, including configuration, workflows, and user access
- Ensure system reliability, performance, and data integrity
- Own how core business processes are executed within systems
- Partner with cross-functional teams to evaluate and improve workflows
- Translate business needs into scalable, system-enabled solutions
- Lead initiatives to streamline and standardize processes
- Reduce reliance on manual workarounds and improve system utilization
- Lead planning and execution of system-related projects, including: ERP implementations and upgrades, New module rollouts, System integrations and enhancements
- Define project scope, timelines, and priorities in coordination with stakeholders
- Manage cross-functional project teams and external vendors
- Ensure projects are delivered on time, within scope, and aligned with business objectives
- Drive user adoption and ensure successful transition to new processes and systems
- Act as a trusted partner to Finance, Construction, and Purchasing leaders
- Facilitate alignment between business needs and system capabilities
- Communicate effectively with both technical and non-technical stakeholders
- Influence adoption of improved processes and tools across the organization
- Manage integrations between ERP and other business systems
- Ensure accurate, consistent data flow across platforms
- Troubleshoot and resolve system and interface issues
- Ensure data is accurately entered and consistently structured at the source
- Establish and enforce standards for system usage and data input
- Partner with BI/data team to support downstream reporting
- Serve as primary contact for ERP and application vendors
- Lead vendor coordination for implementations, upgrades, and issue resolution
- Evaluate and recommend tools to improve operational efficiency
- Provide system training and ongoing user support
- Develop documentation and promote best practices
- Drive increased adoption and effective use of systems
Benefits
- Company supported medical, dental and vision benefits for employees and families
- Participation in our 401(k)-retirement savings plan with Company contributions
- New home discount
- 120 hours of paid time off for the first year
- Seven paid holidays
- Paid volunteer hours
- Employee Recognition Program
- Employee Referral Bonus - Up to $1,000
- Engaging company culture – Including our annual “Ferris Bueller’s Day Off”
- And much more!
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
