Business Systems Manager

Pacific Lifestyle Homes, Inc.•Vancouver, WA

12h•Onsite

About The Position

Experience the difference of being part of the Pacific Lifestyle Homes family. As a two-time recipient of the prestigious Building Industry Association "Builder of the Year" award and the esteemed National Housing Quality Gold Award, we are more than just a homebuilder – we are dedicated to BUILDING BETTER LIVES. From our humble beginnings in 1996, we have grown to construct over 6,500 homes and 130 communities across SW Washington, the Portland Metro area, greater Puget Sound area, and the Boise Metro landscape. Join us and build your career with a company committed to excellence and community impact. Pacific Lifestyle Homes is seeking a Business Systems Manager responsible for the administration, optimization, and strategic development of the company’s ERP system and related business applications. This role ensures that core systems effectively support financial and operational processes across the organization. As Business Systems Manager, you will serve as a critical bridge between business operations and technology, partnering with Finance, Construction, and Purchasing teams to improve workflows, enhance data integrity, and drive adoption of system-based solutions. This role requires a balance of business process understanding, systems expertise, project management capability, and strong interpersonal influence.

Requirements

7–15+ years of experience in ERP systems, business systems, or applications management
Demonstrated experience leading system implementations or major system enhancements
Experience managing cross-functional projects and working with external vendors
Proven track record of improving business processes through system solutions
Strong understanding of Finance and Operations workflows
Ability to identify inefficiencies and implement practical improvements
Strong ability to plan, prioritize, and execute complex initiatives
Experience managing multiple projects and stakeholders simultaneously
Results-oriented with strong follow-through and accountability
Solid understanding of ERP systems, data structures, and integrations
Ability to troubleshoot issues and translate technical concepts into business terms
Strong ability to work across departments and build relationships
Effective communicator with both technical and non-technical audiences
Ability to drive adoption of improved processes and systems
Comfortable challenging existing practices and leading change
Proactive and self-directed with strong accountability
Takes full ownership of systems environment and outcomes

Nice To Haves

Experience in construction, homebuilding, or job cost environments strongly preferred

Responsibilities

Administer and maintain ERP system, including configuration, workflows, and user access
Ensure system reliability, performance, and data integrity
Own how core business processes are executed within systems
Partner with cross-functional teams to evaluate and improve workflows
Translate business needs into scalable, system-enabled solutions
Lead initiatives to streamline and standardize processes
Reduce reliance on manual workarounds and improve system utilization
Lead planning and execution of system-related projects, including: ERP implementations and upgrades, New module rollouts, System integrations and enhancements
Define project scope, timelines, and priorities in coordination with stakeholders
Manage cross-functional project teams and external vendors
Ensure projects are delivered on time, within scope, and aligned with business objectives
Drive user adoption and ensure successful transition to new processes and systems
Act as a trusted partner to Finance, Construction, and Purchasing leaders
Facilitate alignment between business needs and system capabilities
Communicate effectively with both technical and non-technical stakeholders
Influence adoption of improved processes and tools across the organization
Manage integrations between ERP and other business systems
Ensure accurate, consistent data flow across platforms
Troubleshoot and resolve system and interface issues
Ensure data is accurately entered and consistently structured at the source
Establish and enforce standards for system usage and data input
Partner with BI/data team to support downstream reporting
Serve as primary contact for ERP and application vendors
Lead vendor coordination for implementations, upgrades, and issue resolution
Evaluate and recommend tools to improve operational efficiency
Provide system training and ongoing user support
Develop documentation and promote best practices
Drive increased adoption and effective use of systems

Benefits

Company supported medical, dental and vision benefits for employees and families
Participation in our 401(k)-retirement savings plan with Company contributions
New home discount
120 hours of paid time off for the first year
Seven paid holidays
Paid volunteer hours
Employee Recognition Program
Employee Referral Bonus - Up to $1,000
Engaging company culture – Including our annual “Ferris Bueller’s Day Off”
And much more!