Business Systems Manager

Rural Health Redesign Center Organization Inc

1d•Remote

About The Position

The Business Systems Manager is responsible for overseeing and optimizing the organization’s core business applications to ensure they effectively support finance, HR, PMO, education, operations, and other cross functional teams. This role focuses on aligning systems with business needs, improving usability and adoption, and ensuring systems work well together to support efficient, mission driven operations. This is a hands-on, functional management role with no direct reports, requiring strong collaboration, business acumen, and technical fluency. It is ideal for someone who enjoys acting as a bridge between departments and technology.

Requirements

5+ years of experience managing or supporting business systems or enterprise applications in a complex, remote environment.
Experience working with finance, HR, or operational systems in a nonprofit or service-oriented organization
Strong experience with Microsoft based environments and SaaS tools, including MS 365, Dynamics, Entra ID, and Azure
Experience and working knowledge in Microsoft Fabric, Power Platform, REST API development, and Azure Functions
Ability to translate business requirements into practical system solutions
Ability to explain complex processes in layman’s terms for understanding of both internal and external customers
Strategic thinker and problem solver, with the ability to execute hands-on
Be self-directed, detail-oriented, and able to work in a fast-paced environment
Highly organized with proven ability to manage multiple priorities and projects
Understanding of matrix organizations and highly effective working cross-functionally across teams and departments
Strong communications skills and fluent in English, both written and verbal.
Demonstrated ability to contribute to a positive work culture
Must have reliable internet.

Nice To Haves

Formal education in change management preferred.
Familiarity with rural issues and dynamics preferred.

Responsibilities

Serve as the primary owner for core business systems used across the organization
Ensure systems meet functional needs, are well‑configured, and are actively supporting business processes
Act as the central point of coordination between departments and system vendors
Overall management of IT vendor, including onboarding and offboarding of employees, and serving as in-house IT liaison and point-person for 3rd party IT escalation.
Own and optimize, and integrate platforms including (but not limited to): Microsoft 365, Entra ID, and Azure Ecosystem; Microsoft Fabric, Power Platform, and REST API development; Azure SQL and data integration; Dynamics 365; LMS 365 and enterprise SaaS tools
Partner with functional teams to configure systems to support real‑world workflows
Oversee permissions, role design, and general system administration
Identify opportunities to streamline workflows and reduce manual or duplicative work
Support integration and automation between business systems
Maintain clear documentation for system usage, processes, and dependencies
Work closely with Finance, HR, PMO, Education, and Operations teams to understand evolving needs
Provide training, guidance, and support to improve system adoption and effectiveness
Support change management for system updates, implementations, and enhancements
Performs other duties as assigned

Benefits

Predominantly work from home
37.5-hour workweek
Flexible schedule: 75% of hours to be worked during standard business (9-5pm ET)
112.5 hours paid time off
12 corporate holidays
401K with 6% match
Health, vision, dental, life, and disability insurance
FSA account offering
Service oriented organization
Passionate and collaborative team.