Business Systems Manager
About The Position
Decagon is seeking a Business Systems Manager to own the implementation, deployment, and maintenance of their ERP system and drive ownership across their broader systems landscape, including Ramp, Navan, TeamOhana, Aleph, and more. This is a hands-on role requiring the candidate to drive the full SDLC across these systems while partnering closely with business stakeholders. The ideal candidate thrives in ambiguous environments, iterates to achieve best-in-class solutions, and moves with urgency to transform the systems landscape for maximum efficiency and effectiveness. This role is for someone who can identify and implement system improvements.
Requirements
- 6+ years of hands-on experience administering business systems — ERP, HRIS, spend, and travel platforms
- Hands-on experience with AI-native tools and have used them to automate real workflows — you're already using tools like Claude, Claude Code, or Cursor to build and ship solutions, not just experimenting with them.
- Deep expertise in end-to-end finance/accounting workflows — AP, AR, GL, month-end close, and consolidations
- Comfortable navigating the build vs. buy decision, and know when middleware or an off-the-shelf tool beats a custom build.
- Align system architecture and business priorities through strong cross-functional collaboration — you build trust quickly with Finance, People, Legal, and every other partner you work with.
- Proven ability to independently drive complex projects under ambiguity and deliver results, without needing formal authority to get things done.
Nice To Haves
- Led AI transformation initiatives specifically within G&A or back-office functions — you know the common failure modes and how to avoid them.
- Have a product mindset: you don't just build automations, you build things people actually adopt and love using.
Responsibilities
- Own and scale the company’s business systems ecosystem — including ERP, Ramp, Navan, TeamOhana, Aleph, Variabl and other critical platforms
- Oversee systems strategy, architecture, configuration, integrations, access governance, data integrity, optimization, and ongoing administration across the organization.
- Design and maintain end-to-end processes across the full financial and operational lifecycle, closing gaps between upstream tools and the ERP through disciplined integration design.
- Identify operational bottlenecks across Finance, Accounting, People, and Legal, and deploy automated or AI-powered solutions to reduce manual data entry and error.
- Lead the rollout of new tools, features, and system upgrades — training teams, running user acceptance testing, and protecting business continuity along the way.
- Partner with Finance, Accounting, People, Legal, and Engineering to translate business requirements into scalable system solutions, and communicate impact — time saved, cost reduced, errors eliminated — back to leadership.
Benefits
- Medical, Dental, and Vision benefits for you and your family
- Life Insurance and Disability Benefits
- Retirement Plan (e.g., 401K, pension)
- Parental Leave
- Fertility and family building benefits through Carrot
- Monthly stipend to support your wellness, lifestyle, and work-life balance
- Daily lunches and snacks in the office to keep you at your best
- Take what you need vacation policy (subject to local requirements; UK employees receive 25 days of statutory leave)
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
