The Business Systems Analyst administers, maintains, and supports business software applications and serves as a subject matter expert for assigned systems. The role reviews and evaluates business processes and user needs, documents business and system requirements, defines project scope and objectives, and develops solutions aligned with organizational goals and strategies. It supports end-user training and promotes effective, compliant use of company technology resources in accordance with corporate standards. The position also collects, analyzes, and interprets transportation utilization data and prepares contractual and ad hoc reports to evaluate program performance and support operational decision-making. It applies industry concepts and procedures, follows established guidelines, exercises sound judgment, and collaborates with internal stakeholders. The job is on-site in the District of Columbia and includes 24x7 support, flexibility for night and weekend work, and travel to satellite offices.
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Job Type
Full-time
Career Level
Mid Level