Business Systems Analyst

First PREMIER Bank and PREMIER Bankcard•Sioux Falls, SD

3d•Onsite

About The Position

The Digital Platform Business Systems Analyst bridges business needs and technical solutions by understanding business processes and translating them into system requirements for IT teams to design and implement. The role supports effective technology solutions that meet business objectives and helps advance people, process, and technology transformation while aligning organizational capabilities with the digital platform strategy. The analyst also applies troubleshooting and problem-solving skills to address challenges between business operations and technology solutions. The role supports the organization’s strategic direction and digital platform roadmap, advances digital capabilities, and partners with business and technical stakeholders to identify needs, define solutions, and support implementation. It includes building, testing, and deploying agile business applications using low-code/no-code platforms, along with developing requirements, process documentation, testing materials, training resources, and reports.

Requirements

At least 2 years working in a business analyst-related role.
Experience working collaboratively with business stakeholders and IT teams.
Exposure to business analysis, project delivery, process improvement, or system implementation activities.
Strong analytical thinking, including the ability to collect, interpret, and analyze data to identify operational bottlenecks, trends, and improvement opportunities.
Strong verbal and written communication skills with technical and non-technical audiences, including the ability to explain complex technical concepts in business-friendly language.
Ability to build relationships, work cross-functionally, and engage stakeholders at all levels to drive alignment and results.
Team-oriented approach to stakeholder management, focused on partnership and shared success.
Critical thinking and problem-solving skills, including evaluating situations, challenging assumptions, and developing effective, scalable solutions.
Understanding of operational processes and how technology enables business strategy and transformation initiatives.
Familiarity with platform capabilities and how systems integrate to support business processes.
Equivalent work experience.

Nice To Haves

1–2 years of banking or financial industry experience preferred.
Experience with low-code/no-code platforms preferred.

Responsibilities

Support the organization’s strategic direction and digital platform roadmap by aligning business initiatives with organizational objectives and digital transformation strategies.
Advance the maturity and optimization of digital capabilities across the organization.
Collaborate with cross-functional stakeholders through interviews, workshops, and requirements-gathering sessions to understand business needs, challenges, and objectives.
Elicit, analyze, document, and prioritize functional and technical requirements, translating business needs into detailed, actionable system requirements.
Develop process flows, business cases, user stories, and supporting documentation.
Analyze business processes, workflows, and operational challenges to identify inefficiencies, pain points, risks, and improvement opportunities.
Recommend and support process standardization and optimization solutions based on industry best practices, business knowledge, and technology capabilities.
Partner with technical teams to define system functionality, features, and solution requirements.
Participate in solution design reviews and validation activities to ensure proposed solutions meet business objectives and operational needs.
Build, test, and deploy agile business applications utilizing low-code/no-code platforms to rapidly deliver Minimum Viable Products (MVPs).
Support implementation activities, including configuration, documentation, and user readiness.
Develop test plans, test cases, and acceptance criteria, and support system, integration, and user acceptance testing (UAT).
Validate solutions against documented business requirements and quality standards; identify, document, and support resolution of defects and workflow issues.
Contribute to training materials, operational procedures, and process documentation to improve solution adoption and efficiency.
Partner with business and technology partners to understand needs and constraints, serving as a liaison between business units and technical teams.
Provide clear documentation and presentations.
Use data analysis and organization tools to identify impactful insights and present reports that support recommendations to team members and stakeholders.

Benefits

Full medical benefits when working 20+ hours per week.
Traditional and High Deductible health plan options.
Free dental and vision coverage.
Generous paid time off plans.
401(k) with dollar-for-dollar match up to 5% of total compensation.
Special discounts and offers for events at the Denny Sanford PREMIER Center.
PREMIER Wellness Program.
Paid community volunteer hours.
Fun employee parties.
Career advancement opportunities.
Employee appreciation events, including concerts, outdoor bashes, cash and car giveaways.