Business Systems Analyst
About The Position
Ingram Content Group is hiring a Business Systems Analyst to join its team in LaVergne, Tennessee, near Nashville. The role participates in the product development life cycle for Oracle Financial and Reporting Applications, including OBIEE, and related products. It serves as a primary resource for report creation, report troubleshooting, and analysis of report outputs for internal and external customers, and as first-level support for financial system and reporting problem tickets. The analyst works with the EOM Team and other company departments to gather business requirements and translate them into technical requirements, including scope, detail, and process flows. The role documents functional specifications, helps with quality assurance and test plans for Oracle and LSI application functionality, and works with project teams on gap analysis of specifications and prototypes. Other duties include maintaining AutoReports and OBIEE reports, helping set up new representatives, maintaining Ship Methods, monitoring system health checks, and verifying deliverables against documented requests, best practices, and quality assurance. This position requires working in the office three days per week. Candidates must be in, or willing to relocate to, the Nashville, Tennessee region.
Requirements
- Bachelor’s degree in Business, Computing, Digital Media, or a related field, or directly related year-for-year experience.
- At least 1 year of experience working with applications.
- Must be in or willing to relocate to the Nashville, Tennessee region.
- Must work in the office three days per week.
Nice To Haves
- Knowledge of OBIEE Reporting Applications.
- Knowledge of Oracle Financial Applications.
- Knowledge of SQL.
- Knowledge of the organization, operating procedures, and policies of the company.
- Knowledge of IT development processes.
- Technical project management skills.
Responsibilities
- Gather business requirements from internal and external customers with the EOM Team.
- Translate business requirements into technical requirements, including scope definition, detail, and process flows.
- Document functional specifications using word processing, spreadsheet, and drawing tools.
- Assist with quality assurance by completing test plans for Oracle and LSI application functionality.
- Work with the project team to perform gap analysis of assigned functional specifications and prototypes.
- Assist in maintaining AutoReports and OBIEE reports.
- Act as first-level support for financial system and reporting problem tickets.
- Create and troubleshoot reports and analyze report output for internal and external customers.
- Create detailed technical specifications for bug fixes, application enhancements, and new application features.
- Assist with setting up new representatives.
- Maintain Ship Methods as defined by the business owner.
- Assist with creating and monitoring health checks on system activity.
- Verify deliverables against documented requests, best practices, and quality assurance.
Benefits
- Medical and prescription drug plans, HSA, vision, dental, and Health Care FSA beginning the first day of employment.
- 15 vacation days and 12 sick days accrued annually, plus 3 personal days.
- 401(k) match.
- Life and AD&D coverage.
- Employee Assistance programs.
- Group Legal.
- Wellness program with access to an onsite gym and basketball court.
- Tuition reimbursement.
- Financial and in-kind opportunities to engage with community nonprofits.
- Company match program for United Way donations.
- Volunteer opportunities and in-kind drives for nonprofits throughout the year.
- Game room with ping pong and foosball.
- Casual dress code.
- Flexible schedules, depending on the team.
- Competitive compensation package.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
