Business Systems Analyst 3

Huntington National Bank•Cincinnati, OH

22h•$49,925 - $92,575•Onsite

About The Position

The Business Systems Analyst III serves as a senior-level liaison between business stakeholders and technology teams, translating business needs into effective technology solutions. The role supports, enhances, and maintains complex business applications; drives operational improvements; documents requirements; facilitates solution design; and supports project delivery. The position works across business, development, architecture, quality assurance, vendor, and production support teams in Agile and Waterfall environments. The analyst partners with stakeholders to elicit, analyze, document, and validate requirements; converts business needs into functional requirements, user stories, process flows, and acceptance criteria; and facilitates requirements reviews and solution planning. The role also analyzes processes for automation and efficiency, serves as a subject matter expert for assigned applications and processes, maintains documentation and procedures, supports regulatory and governance compliance, and acts as a liaison among business units, technology teams, vendors, and external partners. The position includes stakeholder facilitation, mentorship of junior analysts and project team members, and participation in strategic initiatives and continuous improvement efforts. This is an office workplace position. The employer notes that certain positions outside its branch network may be eligible for flexible work arrangements, with specific arrangements determined by the hiring team. Applicants must be currently authorized to work full time in the United States; immigration sponsorship is not available. The position is exempt from overtime pay. The stated annual base pay range is $49,925–$92,575, and the role may participate in an applicable incentive compensation plan.

Requirements

Bachelor's degree, or an additional two years of IT experience that includes IT Analytics, IT Troubleshooting, or IT Customer Service may be considered in lieu of the degree.
Minimum two years of related experience, unless qualifying additional IT experience is used in lieu of a bachelor's degree.
Applicants must be currently authorized to work in the United States on a full-time basis; the employer will not sponsor immigration benefits.
Excellent verbal and written communication skills.
Strong interpersonal skills, customer-service focus, and ability to work effectively with IT colleagues, vendors, and business groups.
Strong documentation, analytical, and problem-solving skills; ability to collaborate across departments to resolve issues.
Ability to conduct comprehensive requirements reviews with project stakeholders, development, architecture, and QA teams.
Self-motivation and a commitment to service excellence.
Organizational skills and ability to develop detailed work plans to support project success.
Ability to research issues, determine and document causes, and take appropriate corrective actions.
Experience with system testing and documentation.
Proficiency with Microsoft Office products, including Project, Word, Excel, PowerPoint, and Visio.
Experience with Quality Center or equivalent defect-management tools.
Experience with SQL, data mapping, and data mining.
Experience supporting file transmission processes such as FTP/FTPS.
Experience with accounting and reconcilement applications.

Nice To Haves

Experience working in Agile and Waterfall environments.

Responsibilities

Partner with business stakeholders, product owners, and technology teams to elicit, analyze, document, and validate business and system requirements.
Translate business needs into functional requirements, user stories, process flows, and acceptance criteria.
Lead requirements review sessions and facilitate discussions among business, development, architecture, QA, and support teams.
Analyze existing business processes and identify opportunities for automation, optimization, and operational efficiency.
Support backlog refinement, prioritization, and solution planning.
Serve as a subject matter expert for assigned applications and business processes.
Create and maintain business requirements documents, process documentation, workflows, system diagrams, and user procedures.
Develop operational procedures, training materials, and knowledge articles.
Ensure compliance with regulatory, audit, risk, and governance requirements.
Act as the primary liaison between business units, technology teams, third-party vendors, and external partners.
Facilitate meetings, workshops, and status updates with stakeholders at various organizational levels.
Provide guidance and mentorship to junior analysts and project team members.
Lead or participate in strategic initiatives, cross-functional projects, and continuous improvement efforts.