Systems Analyst 3

Berkshire Hathaway Energy•Las Vegas, NV

About The Position

Responsible for maintaining systems and their associated operating systems for computer applications. The Systems Analyst conducts analysis, creates system specifications, develops, tests, and implements operating systems, and uses existing or new technology to automate processes. The role evaluates software packages and provides recommendations to management. It focuses on Operations Technology (OT) in Linux environments and supports both project delivery and ongoing OT operational initiatives. The position provides operational support for Mainframe, Windows, or UNIX systems, including operating system and application installations and upgrades, backup and recovery administration, user and peripheral management, and troubleshooting. It monitors and analyzes system performance, supports security and information-system assets, responds to complex hardware and software problems, coordinates escalation with vendors or internal support, and documents IT processes and procedures. The role also assists with system administration research and implementation, develops programs supporting application and system operations, and contributes technical input to project planning. A bachelor's degree in information systems, computer science, or a related technical field is required, or equivalent work experience. Typically, candidates without a bachelor's degree would need four additional years of related, progressive work experience. At least two years of additional directly related technical experience is required. The posting also lists five years of related experience in Mainframe, Windows, or UNIX operating systems support and analysis. Applicants needing immigration sponsorship now or in the future are not being considered. The company may fill the position at a lower level depending on candidate qualifications.

Requirements

Bachelor's degree in information systems, computer science, or a related technical field, or equivalent work experience.
Candidates without a bachelor's degree would typically need four additional years of related, progressive work experience.
At least two years of additional directly related technical experience.
Five years of related experience in Mainframe, Windows, or UNIX operating systems support and analysis.
Effective oral and written communication skills.
Effective analytical and problem-solving skills.
Ability to prioritize and handle multiple tasks and projects concurrently.
Applicants must not require immigration sponsorship or additional work authorization now or in the future to work in the United States.

Responsibilities

Provide operational support for Mainframe, Windows, or UNIX systems computing environments.
Install and upgrade operating systems and application software; administer backups and recovery; add or delete users and peripheral equipment; and troubleshoot system and application issues.
Provide technical guidance for directing and monitoring information systems operations.
Implement machine modifications to increase system capacity.
Compile records and reports concerning production, machine malfunctions, and maintenance.
Advise on workflow plans, methods, and procedures analysis when needed.
Analyze operating-system monitoring results and recommend changes to improve processing and utilization.
Perform procedures to protect information-system assets and systems from intentional or inadvertent access or destruction.
Work with the user community to understand security needs and implement appropriate procedures.
Evaluate the level of security required.
Monitor and respond to complex technical control facility hardware and software problems using hardware and software testing tools and techniques.
Interface with vendor support groups, or provide internal analysis and support, to ensure appropriate escalation during outages or degraded system performance.
Document IT processes and procedures.
Assist with research and implementation of system administration software and hardware.
Develop programs to support application and system operations.
Provide technical input for project planning.
Follow applicable compliance requirements, policies, codes, and regulations.
Perform additional or related duties as assigned.